Taskforce - Assistant Front Desk Manager

Davidson Hospitality Group • Monterey, CA

18h • Onsite

About The Position

The Taksforce Assistant Front Office Manager is responsible for assisting the Front Office Manager in the supervision of the entire front office operations to ensure profitability, exceptional service, quality and value to each guest throughout their stay. Will help oversee front office, concierge, PBX and bell staff including selecting, training, and developing the team. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening.

Requirements

• Prior cash handling experience necessary.
• High School graduate or G.E.D. equivalent.
• 7th/8th grade math skills required.
• Ability to communicate effectively with the public and other employees.
• Read, write and speak English fluently.
• Six months Front Desk experience.
• Minimum of 2 years previous hotel front office or guest services experience.
• Extensive knowledge of all hotel departments.
• Excellent guest service, organization and problem solving skills.
• Ability to multi task and work in a fast paced environment.
• Knowledge of computer programs utilized in property management.
• Ability to work a flexible schedule to include weekends and holidays.
• No employee will pose a direct threat to the health/safety of self or others.

Responsibilities

• Assist the Front Office Manager in the supervision of the entire front office operations.
• Ensure profitability, exceptional service, quality, and value to each guest.
• Oversee front office, concierge, PBX and bell staff.
• Select, train, and develop the front office team.
• Work primarily the evening shift to ensure there is a Manager On-Duty in the evening.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED