Osteria Mozza Assistant Food & Beverage Manager
About The Position
The Four Seasons Resort Lāna’i is looking for an Assistant Food & Beverage Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. Acclaimed chef Nancy Silverton is known for Los Angeles eateries such as Michelin-starred Osteria Mozza, Pizzeria Mozza and chi SPACCA. Signature dishes include Nancy’s Caesar, Ricotta & Egg Raviolo, Grilled Hamachi Spiedino and Alla Benno pizza featuring pineapple in a nod to Lanai’s heritage. Salads will feature fresh lettuces from nearby Sensei Farms while pasta is made with local eggs, producing a uniquely rich fresh pasta dough. Breakfast specials include Smoked Salmon Crostone, Sourdough Waffles and Eggs in Purgator.
Requirements
- Successful candidate must possess legal work authorization in United States (unless the candidate is currently in a managerial position at another Four Seasons location as they may qualify for a L-1 Visa sponsorship).
- Holidays and weekends availability is required.
- Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card and Hawaii Food Handler’s Card.
- Hawaii Maui County Liquor Card required for this role.
- Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts.
- Customer‑focused, detail‑oriented leader with proven team‑building and coaching skills, who maintains composure and professionalism in fast‑paced, high‑volume environments while effectively leading teams and executing service standards.
- Proficient in restaurant management software, POS systems, and basic accounting/financial tools.
Nice To Haves
- Prior experience in a leadership role within luxury Food & Beverage or full‑service restaurant operations preferred.
Responsibilities
- Oversees the daily outlet operations, ensuring exceptional service, guest satisfaction, and operational efficiency.
- Assists with labor management, budgeting, staff supervision, and adherence to service standards while supporting profitability and maintaining company expectations.
- Recruit, develop, and lead departmental employees and supervisors by setting clear expectations, fostering a high‑performance culture, and ensuring consistent adherence to established service, cultural, and operational standards while supporting daily outlet planning and execution.
- Deliver standout guest experiences through a dynamic floor presence, engaging personally with guests, anticipating needs, resolving concerns in real time.
- Drive strong, cohesive operations through confident, proactive communication, aligning Front‑ and Back‑of‑House teams while collaborating closely with other departments, and especially Culinary leadership for menu offerings and specials to ensure consistent execution and team success.
- Optimize labor and operating performance by implementing strategic scheduling, disciplined budgeting, informed purchasing decisions, robust inventory controls, and effective cost‑management processes to support operational efficiency and profitability.
Benefits
- 100% Employer contributed Medical, Dental, and Vision benefits
- Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit) as well as Paid Time Off & Holiday Pay
- Inclusive and diverse employee engagement & recognition events all year-round
- Complimentary stays and exclusive discounts at Four Seasons Worldwide
- Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
- Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
- Comprehensive learning and development programs to help you master your craft
- Energizing Employee Culture where you are encouraged to be your true self!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
