Assistant Food & Beverage Manager
About The Position
The Hilton Madison Monona Terrace is searching for an experienced Assistant Food & Beverage Manager to lead our Food & Beverage teams by creating unforgettable guest experiences. In this role, you'll assist in overseeing the Restaurant, Bar, In Room Dining, Club Lounge and Banquet Operations to ensure flawless execution of dining experiences, weddings, meetings, and special events. At Hilton Madison Monona Terrace, we don’t just offer a place to stay — we create unforgettable experiences. Nestled in the heart of downtown Madison, our upscale hotel is renowned for its outstanding service and warm hospitality. But what truly sets us apart is our commitment to our people. Here, you’ll find more than just a job — you’ll discover a supportive community where associates are empowered to grow, succeed, and make a lasting impact. From collaborating with passionate hospitality professionals to learning from experienced leaders, every day brings opportunities to excel. Come be a part of something truly special at Hilton Madison Monona Terrace — where your passion and dedication will shine. The Hilton Madison Monona Terrace is part of Milwaukee based Marcus Hotels & Resorts. A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. The Assistant Food & Beverage Manager provides leadership and oversight for all food and beverage outlets. This includes helping to create a welcoming and engaging atmosphere, upholding cleanliness and service standards, and ensuring a seamless and elevated dining experience through effective team support and guest interaction.
Requirements
- 2+ years in a Food & Beverage management role.
- Experience in free-standing restaurant experience ideally in fine dining service.
- Financial acumen and understanding of P&L statements, property financials, forecasts, capital expenditure requests, etc.
- Honest, trustworthy, discreet, and careful with confidential information
- Strong communication, written, and verbal skills
- Entrepreneurial savvy with an ability to drive creativity and invention in others
- Natural leadership qualities with the ability to motivate a team and provide mentoring & development opportunities to high potential talent
- Ability to read, write and speak English at a native level.
Responsibilities
- Provide leadership to all of the Food & Beverage outlets – to include the restaurant (Audrey), Bar, Club Lounge, In Room Dining and Banquets
- Train, support and lead the hourly associates to provide exceptional experiences to our guests.
- Assist the Director of Outlets & Banquets to revise, generate, and direct standard operational controls
- Identify and stay current on market trends within the industry
- Utilize customer satisfaction surveys to develop and implement action plans to address areas of need
- Work closely with accounting department to ensure operational costs are within budget
- Supervise inventory management
- Assist with vendor and customer relations
- Conduct regular departmental walkthroughs to ensure all areas of resort operations meet company standards
- Ensure safety and sanitation requirements are being adhered to
- Establish performance standards and assist in the recruitment & retention of staff
- Establish development opportunities for high potential associates seeking growth
- Other duties as assigned
Benefits
- Medical, dental, vision and life insurance offered for full-time associates after one month of employment
- Eligibility for 401K participation, with company match, following one month of employment
- Paid Time Off accrual starting on first day
- Discounts at Marcus Hotels & Resort locations and Hilton Properties
- Free/discounted movie tickets at Marcus Theater locations
- Career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
