Assistant Food & Beverage Director

Woodhill Country ClubWayzata, MN
Onsite

About The Position

The Assistant Food & Beverage Director at Woodhill Country Club provides operational leadership and strategic support across all F&B venues, including the Clubhouse, Barn, and Pool operations. This role partners closely with the F&B Director to ensure consistent service excellence, operational execution, and member satisfaction across all dining outlets year-round, with focused ownership of pool and outdoor F&B during summer months. The Assistant Director leads through visible presence, proactive problem-solving, and genuine commitment to member satisfaction.

Requirements

  • Bachelor's degree in hospitality management or related field preferred.
  • Minimum 3 years of progressive food & beverage management experience with demonstrated success in hands-on operational leadership.
  • Minimum 2 years of supervisory experience in a private club, resort, or upscale dining environment.
  • Demonstrated experience managing multiple F&B outlets or venues simultaneously, with ability to shift priorities based on seasonal operational needs.
  • Experience managing seasonal or outdoor F&B operations preferred.
  • Proficiency with point-of-sale systems and Microsoft 365; experience with Restaurant Manager software is a plus.
  • Strong operational knowledge of food and beverage service, including inventory management, service standards, and member experience delivery.
  • Demonstrated ability to manage budgets, control costs, and drive revenue growth within assigned areas.
  • Working knowledge of health, safety, and sanitation regulations; ability to ensure compliance across all service areas.
  • Proficiency in analyzing member feedback data and translating insights into actionable operational improvements.
  • Experience with staff training and development; ability to coach team members to deliver consistent, elevated service.
  • Member-focused mindset with genuine passion for creating exceptional experiences and building lasting relationships.
  • Strong interpersonal and communication skills; ability to engage effectively with members, staff, and leadership.
  • Hands-on leadership approach with willingness to step into line-level roles as needed to support team success.
  • Demonstrated ability to remain calm and solution-focused under pressure, particularly during high-volume service periods.
  • Proactive problem-solver with attention to detail and commitment to continuous improvement.
  • Flexibility and availability to work evenings, weekends, and holidays as operational needs require.

Nice To Haves

  • Bachelor's degree in hospitality management or related field
  • Experience managing seasonal or outdoor F&B operations
  • Experience with Restaurant Manager software

Responsibilities

  • Support F&B Director in day-to-day operational execution across all dining venues (Clubhouse, Barn, Pool) ensuring consistency in service standards, member experience, and team performance.
  • Lead floor operations during service periods, including pre-shift stand-ups, real-time coaching, member engagement, and service recovery across all outlets.
  • Manage member feedback systems club-wide, including comment card tracking, online review monitoring, and end-of-service recaps to identify trends and drive continuous improvement.
  • Own all aspects of pool and outdoor F&B operations (May-August), including menu execution, staffing, service standards, member experience, and budget performance.
  • Supervise pool cafe cooks, servers, lifeguards, and swim coaches; recruit, train, schedule, and develop staff to deliver consistent service.
  • Provide administrative support to F&B Director, including scheduling coordination across all outlets, P-Mix reporting and trending analysis, operational documentation, and compliance tracking.
  • Coordinate facility maintenance for pool area, including cleaning, repairs, and vendor relationships to ensure operational readiness.
  • Support event execution in coordination with Director of Catering and Events, ensuring seamless F&B service for club functions and member celebrations.
  • Serve as backup leadership for F&B operations during Director's absence or time off.

Benefits

  • Health, dental, and life/disability insurance in accordance with club policy.
  • Paid Time Off.
  • Association membership dues.
  • 401k matching program after one year of employment.
  • Complimentary employee meals.
  • Use of Woodhill's exceptional facilities (golf course, pool, tennis courts, skating rink, ski trails, sledding hill) on most Mondays.
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