Assistant Food and Beverage Operations Manager

Marriott • Snowmass Village, CO

4d • $28 - $30

About The Position

Assists with supervising daily food and beverage and culinary operations, ensuring guest and employee satisfaction while maintaining the operating budget and following applicable standards and legal obligations. The role supports daily shift operations, staffing, supply ordering, inspections, equipment operation, cleaning programs, customer service, and communication across the team. It also contributes to problem-solving and monitors budgets, operating statements, and payroll progress.

Requirements

• High school diploma or GED and 3 years of experience in food and beverage, culinary, or a related professional area; or a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major and 1 year of experience in food and beverage, culinary, or a related professional area.

Responsibilities

• Assist with ordering food and beverage supplies, cleaning supplies, and uniforms.
• Supervise daily food and beverage shift operations and ensure compliance with policies, standards, and procedures.
• Support and supervise an effective monthly self-inspection program.
• Operate department equipment as necessary and report malfunctions.
• Supervise staffing levels to meet guest service, operational, and financial objectives.
• Encourage mutual trust, respect, and cooperation among team members.
• Develop goals and plans to prioritize, organize, and accomplish work.
• Communicate areas needing attention to staff and follow up to ensure understanding.
• Coordinate cleaning programs in food and beverage areas, identify trends, and recommend improvements.
• Follow the property's second-effort and recovery plan.
• Remain available and approachable to team members and guests.
• Demonstrate knowledge of the brand-specific service culture.
• Provide service that exceeds expectations for customer satisfaction and retention.
• Model appropriate behaviors and set a positive example for guest relations.
• Manage daily operations to meet quality standards and customer expectations.
• Take proactive approaches to guest concerns.
• Review comment cards and guest satisfaction results with employees.
• Respond promptly to customer service department requests.
• Provide information to supervisors and coworkers by telephone, in writing, by email, or in person.
• Analyze information and evaluate results to select solutions and solve problems.
• Perform hourly job functions if necessary.
• Extend professionalism and courtesy to team members.
• Comprehend budgets, operating statements, and payroll progress reports.

Benefits

• The company offers a range of benefits designed to support employees and their families, wellbeing, careers, and personal interests; eligibility and options may vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED