Assistant Food and Beverage Manager - Deaconess Henderson Sportsplex

The Sports Facilities Companies•Henderson, KY

1d•Onsite

About The Position

Deaconess Henderson Sportsplex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Henderson, KY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Deaconess Henderson Sportsplex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Requirements

Must be at least 21 years old
1-3 years of culinary experience
2-4 years of food & beverage management experience
Food Manager Safety Certification, Safe Serve Certification, or similar certification (or willing to obtain upon employment)
CPR and First Aid Certified (or willing to obtain upon employment)
Requires good communication skills, both verbal and written
Must have strong leadership skills
Must be detail-oriented and have outstanding organizational skills
Ability to maintain focus in a high-volume, fast-paced environment
Must be able to work irregular shifts to include nights, weekends, holidays as needed
Proficient in Microsoft Word and Excel

Responsibilities

Serve as the on-site manager during assigned events
Ensure Food & Beverage and Operations team members are performing assigned duties efficiently and professionally
Supervise staff throughout events and provide guidance as needed
Coordinate employee lunch and rest breaks to maintain proper staffing levels
Assign and monitor pre-shift and post-shift responsibilities
Step in to assist with concession stand operations when needed
Perform janitorial or facility support tasks as necessary to ensure a clean and welcoming environment
Serve as the main operational contact for event directors during events
Open the facility before events and secure/close the venue after events
Monitor facility cleanliness, safety, and guest experience throughout events
Address customer questions or concerns in a professional and timely manner
Ensure staff follow company policies, procedures, and safety standards
Assist with setup and breakdown of events as needed
Complete shift reports and communicate operational updates to management
Help identify and resolve operational issues before they impact guests or events
Assist with inventory counts and inventory management as responsibilities expand
Perform other duties as assigned by management