Assistant Food and Beverage Director - Hilton Hawaiian Village

Hilton • Honolulu, HI

1d • Onsite

About The Position

The beautiful Hilton Hawaiian Village Waikiki Beach is looking for its next Assistant Food and Beverage Director! Located on 22 acres along Waikiki’s widest stretch of beach you will find the iconic Hilton Hawaiian Village Waikiki Beach Resort where our team members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers a free meal while on shift and free parking. We know that you will love being a part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!
An Assistant Director of Food and Beverage is responsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
As Assistant Director of Food and Beverage you will be responsible for supporting the leadership and operational management of the Banquets and Beverage departments within a high-volume, high-end hotel or resort. This role ensures seamless execution of banquet events and beverage services, maintaining the highest standards of quality and guest satisfaction. The Assistant Director collaborates closely with department heads, manages staff performance, and drives operational efficiency to achieve financial targets while elevating the overall guest experience.

Requirements

• Minimum 10 years of experience in food and beverage operations
• At least 5 years of experience as a senior manager or director in food and beverage
• Deep understanding of banquet and restaurant operations
• Strong beverage and liquor knowledge
• Proven experience working with unions and managing unionized teams
• Demonstrated ability to manage managers and other leadership staff effectively
• Strong business acumen with responsibility for budgets, forecasting, and P&L management
• Proven track record of elevating and maintaining exceptional guest experiences
• Excellent collaboration skills, working seamlessly with other hotel departments and teams
• Experience mentoring, coaching, and developing managers and future leaders
• Ability to enforce standards, correct performance issues, and hold team members accountable
• Strong leadership presence with excellent communication and interpersonal skills
• Adaptability and problem-solving skills suited for a fast-paced, dynamic environment

Responsibilities

• Oversee daily operations of the Banquets and Beverage departments, ensuring smooth and efficient service delivery
• Manage staffing levels, schedules, and training for food and beverage department
• Collaborate with culinary and other hotel departments to ensure cohesive guest experiences
• Enforce compliance with health, safety, and licensing regulations related to food and beverage service
• Mentor and coach managers and supervisors within the departments to enhance leadership skills
• Address and resolve guest service issues promptly and professionally
• Analyze financial performance, including budgeting, forecasting, and cost control measures
• Assist with the development, implementation and maintenance of department service guidelines and standards
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Act in absence of the Director, as needed

Benefits

• Free meal while on shift
• Free parking
• Access to your pay when you need it through DailyPay
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees