Seamstress - Hilton Hawaiian Village Waikiki Beach Resort

Hilton • Honolulu, HI

18h • Onsite

About The Position

Hilton Hawaiian Village Waikiki Beach Resort is seeking a dynamic Seamstress to join its team. Located on the widest stretch of beach in Waikiki, this oceanfront hotel features 5 hotel towers and over 150,000 square feet of event spaces. The Seamstress is responsible for maintaining and repairing team member uniforms, linens, drapery, upholstery, and guest room amenities, ensuring all items are in proper condition, fit correctly, and meet Hilton’s high standards of quality and presentation. Hilton, a leader in the hospitality industry since 1919, is dedicated to delivering exceptional guest experiences and values hospitality, integrity, leadership, teamwork, ownership, and urgency. The company also looks for attributes such as quality, productivity, dependability, customer focus, and adaptability in its team members. Hilton's vision is to "fill the earth with the light and warmth of hospitality" by creating remarkable experiences globally.

Requirements

• At least two (2) years of tailor/seamstress experience.
• Quality customer service background.
• Ability to create patterns.
• Ability to perform operations on a sewing machine, patching machine, surge machine, over lock machine, steamer, and household irons.
• Ability to work independently with minimal supervision.
• Visual ability and manual dexterity to perform detailed repair work.
• Ability to read, write, speak and understand the English language sufficient to communicate pleasantly and effectively with employees, staff and guests via the telephone, and/or in person.
• Ability to grasp, lift, and/or carry a maximum of 50 lbs.
• Ability to reach, bend, stoop, walk, to retrieve and re-file various supplies, uniforms, fabric, etc. at levels up to 6 feet high and stand for extended periods of time.
• Ability to push and/or pull equipment, linen, supplies, drapery, upholstery, uniforms and household items weighing up to 500 lbs.
• Ability to effectively deal with employee concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to sit for long periods of time.
• Previous experience using sewing machine proficiently.

Nice To Haves

• Prior hotel seamstress experience would be beneficial.

Responsibilities

• Visually assess repair needs; accurately measure, alter, and mend employee uniforms, room linens, drapery, upholstery, guest room amenities, and other household items using a sewing machine.
• Perform manual repairs as needed, including sewing buttons and completing detailed handwork.
• Repair and inspect various linens, including bulky items such as upholstery and drapes, using an industrial sewing machine.
• Clean and maintain the sewing room, equipment, and tools to ensure proper working conditions and adequate inventory levels.
• Draft and fabricate patterns for uniforms and specialty items as required.
• Assure proper issuance and distribution of employee uniforms in the absence of Uniform Room Attendant or during heavy traffic periods.
• Report all suspicious people or activities, hazardous conditions, etc. to the Safety/Security Department.
• Respond in a timely manner in basic English language to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested.
• Perform other duties as assigned, such as assisting Uniform Room Attendant when requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees