Assistant Facility Manager, Memorial Gymnasium and Central Grounds Fields and Courts

University of Virginia

5d•Onsite

About The Position

The Department of Recreation at the University of Virginia is seeking an Assistant Facility Manager for Memorial Gymnasium. This role supports the operations of the historic Memorial Gymnasium, which houses academic programs, varsity sports, departmental programs, reservations, events, and open recreation. The position also involves management of various outdoor recreation spaces including the Snyder Tennis Center, Carr's Hill Field, Nameless Field and Sand Volleyball Courts, MEM Outdoor Basketball Courts, Madison Bowl and Lambeth Fields, and Perry-Fishburne Tennis Courts.

Requirements

Experience leading or overseeing a university-based sport or recreation facility.
Experience developing or administering a risk management/safety program or an emergency action plan for a recreation facility.
Direct supervisory experience of part-time and student staff in an educational setting.
Experience serving customers in a recreation setting.
Willingness to lead and work in a team-based environment with eagerness to support and engage in departmental initiatives.
Effective oral and written communication skills.
Familiarity with Microsoft Office and Teams software platforms.
High School Degree or GED required
One year experience required with a bachelor’s degree.
Five years’ experience required without a bachelor’s degree.

Nice To Haves

Bachelor’s degree preferred.
Master’s degree in sports management, recreation administration, physical education, exercise physiology, kinesiology, or related field.
Experience supporting athletic and/or special event operations.
Experience with 25Live and Fusion software platforms.
Experience overseeing or managing outdoor recreation space and programs
Current CPR/AED certification and/or CPR/FA Instructor or obtained within 90-days of employment.

Responsibilities

Provides direct oversight and preparation of large part-time student staff responsible for managing emergency response, operations, leading other staff crews, program support, reservation support, and seamless service
Mentors and develops student staff through intentional coaching, modeling professional expectations, regular feedback, and performance evaluations to support both job success and personal growth
Creates and facilitates ongoing training and professional development opportunities that build leadership, supervision experience, communication, and problem-solving skills in student employees for career readiness
Fosters an inclusive and engaging work environment that encourages student ownership, accountability, and a strong sense of belonging
Oversees and supports extensive daily operations of a multifaceted high-risk recreation facility. Duties include safety management, emergency response, maintenance, cleaning, code compliance, and funds management.
Directly oversees, manages, and assesses outdoor recreation spaces for safety, security, emergency response, weather-related emergency preparedness, inspections, surveillance, and compliant use.
Manages daily outdoor recreation operations including space monitoring, staffing, access, inspections, maintenance, cleaning, and equipment quality
Manages outdoor spaces to provide daily event, reservation, and program support.
Supports and oversees hosting and onsite management of major university events to include commencement, reunions, athletics, etc.
Supports and hosts athletic department tenants, competitions, and events, serving as onsite event managers assuring safety and full execution of successful athletic events.
Supports all aspects of assessing, planning, scheduling, and executing recurring and new maintenance activities, to include reviewing costs, keeping necessary financial records, and ensuring delivery of services.
Supports all aspects of assessing, planning, scheduling, and executing cleaning and sanitation program, to include reviewing costs, keeping necessary financial records, and ensuring consistency of APPA cleaning standards.
Develops partnerships and fosters relationships with service providers, stakeholders, contracted vendors, facility tenants, and facility users.
Directly manages customer relations issues, initiatives, and advocacy to ensure membership value and to support auxiliary revenue-based customer satisfaction focus; supports policy development and enforcement.
Submits work orders, maintains maintenance records, conducts facility safety and maintenance audits, monitors work order progress, and ensures work is completed safely with minimal impact to customers.
Supports accuracy, application and execution of several emergency response plans and protocols to include evacuation, sheltering, active threat response, COOP plans, etc.
Trains and certifies part-time staff on CPR/AED.
Ensure daily readiness of staff and monitor compliance with safety procedures.
Oversees software and technology support equipment, that supports daily operations including POS software, facility access, funds handling, inventory, reporting, scheduling, surveillance, etc.
Supports Facility Manager in execution of annual fiscal, budget, and procurement practices to support unit.
Assists and facilitates facility improvement projects under direction of the facility manager.
Serves on departmental committees, leads department training programs, supports other department initiatives related to student training, events, or social activities.
Performs other job-related duties as required.