Assistant Facility Manager
About The Position
As an Assistant Facility Manager at JLL, you'll serve as a key operational leader responsible for implementing building initiatives and ensuring exceptional client and user satisfaction. Working directly under the guidance of the Facilities Manager, Senior Facilities Manager, or IFM Director, you'll manage the day-to-day execution of comprehensive facility management programs while building strong relationships across all stakeholders. At JLL, we are collectively shaping a brighter way for our clients by delivering operational excellence through proactive facility oversight and responsive service delivery. You'll act as the critical liaison between leadership, JLL personnel, clients, vendors, and contractors to ensure seamless communication and thorough implementation of facility management objectives. This dynamic onsite role encompasses everything from coordinating building system maintenance and managing vendor relationships to supporting budget development and driving innovative pilot programs.
Requirements
- HS diploma or equivalent
- 3+ years of commercial property or facilities management experience
- Working knowledge of facility systems including HVAC, electrical, plumbing, fire/life/safety systems, BMS, and water treatment
- Valid driver's license and ability to work onsite
- Outstanding communication, presentation, and analytical skills with ability to read and interpret technical documents
- Computer proficiency with MS Office Suite (Excel, Word, PowerPoint, Outlook), CMMS platforms, SharePoint, and Tableau
- Strong customer service orientation and interpersonal skills for effective interaction with clients, vendors, contractors, and team members
Nice To Haves
- Associate or Technical degree in Facility Management, Engineering, Business Administration, or related field
- Self-starter with proven ability to work independently and manage multiple priorities
- Strong leadership skills with experience providing instruction and training to personnel, vendors, and contractors
- Experience supporting innovation initiatives and continuous improvement programs in facility management
- Knowledge of financial and accounting principles as they apply to commercial property management
Responsibilities
- Manage, oversee, and coordinate daily facility operations including HVAC, electrical, plumbing, fire/life/safety systems, landscaping, pest control, BMS, and related building systems
- Request proposals, schedule maintenance and repairs, and inspect all vendor and contractor work to ensure quality standards and customer satisfaction
- Manage the complete work order process from creation through completion and reporting, maintaining accurate documentation and metrics
- Collaborate with the Facilities Manager on development and management of annual operating budgets, reviewing proposals in accordance with JLL and client procurement policies
- Conduct regular property tours and inspections to identify maintenance needs, safety concerns, and opportunities for operational improvements
- Support move management initiatives, pilot programs, special projects, and innovation efforts that enhance service delivery
- Process invoices from purchase order creation through coding, and create monthly reports tracking work orders, budgets, initiatives, and project progress
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
