Assistant Facility Manager
JLL•Sunnyvale, CA
•Onsite
About The Position
The Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed retail portfolio. Primary duties will include working with the Facility Management team to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers.
Requirements
- 3-4+ years’ experience with facilities management and managing CMMS/Work Order applications
- Superior customer service skills and a strong orientation to provide exceptional JLL customer experience
- Proficient in MS Office, and possess strong written, verbal and people skills
- Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports
- Candidates must be authorized to work in the United States without sponsorship.
Nice To Haves
- Ability to multitask and work without direct supervision
- Ability to plan and manage work under time constraints
- Undergraduate degree preferred, or equivalent experience
Responsibilities
- Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibility
- Communicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion
- Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience
- Ensure appropriate and prompt follow up with customers, technicians, and vendors
- Interface with Vendors including providing direction/information to vendors, facilities staff and service providers as to ensure excellent coordination/execution of work within client environment with minimal disruption.
- Provide Vendor Coaching on Corrigo
- Manage operations to mitigate operational risk
- Responsible for overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
