Assistant Facility Manager

JLL•Nashville, TN

1d•$70,000 - $75,000•Hybrid

About The Position

As an Assistant Facility Manager at JLL, you'll play a vital role in delivering exceptional facility operations that create environments where people and businesses thrive. Working alongside the Facility Manager, you'll help oversee the day-to-day operations of 100 state buildings, ensuring every detail—from maintenance coordination to vendor management—runs seamlessly. This position puts you at the heart of our facilities team, where you'll balance technical expertise with strong relationship-building skills to support our clients' operational goals.

Requirements

High School diploma or GED equivalent
2+ years of experience in facility management, property management, or building operations
Must have the ability to learn and use a smartphone to retrieve work orders/email
Excellent internal and external customer service skills; exhibit a “team player” and “can do” attitude
Strong knowledge of building systems including HVAC, electrical, plumbing, and fire/life safety
Proven ability to manage multiple priorities and respond effectively to time-sensitive situations
Excellent communication and interpersonal skills with the ability to build relationships across diverse stakeholders
Valid driver's license and ability to travel between multiple properties up to 30%

Nice To Haves

Proficiency in computerized maintenance management systems (CMMS) and Microsoft Office Suite

Responsibilities

Assist Facility Management Team with tactical planning for the team’s goals and objectives.
Provide facility specific assistance to the facility management team as needed or requested.
Manage and maintain facility management tasks as assigned.
Coordinate special events in support of client or JLL.
Assist with the coordination and scheduling of maintenance activities.
Provide general overall facility management services including continuous monitoring of office/facility.
Act as an interface with client, visitors, and guests.
Ensure appropriate follow up with customers.
Assist with budgetary requests, analysis, and reporting.
Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager.
Assist with researching, analyzing, and reporting budget variances.
Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Conduct scheduled property inspections and daily walkthroughs to ensure facilities meet requirements, including but not limited to janitorial, landscape, etc.
Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
Conducts quality assurance site visits with janitorial vendors.
Assists team with property inspections.
Performs additional job duties as requested.