Assistant Facilities Manager

JLL•Syracuse, NY

2d•Onsite

About The Position

This on-site Assistant Facilities Manager role supports the delivery of high-quality facilities management services across professional office and warehouse environments. The position helps lead daily operations, ensures service delivery aligns with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), and supports cost-effective operations within approved budgets. The role is critical to maintaining safe, efficient, and reliable facilities while strengthening the client partnership and supporting JLL’s commitment to operational excellence and continuous improvement.

Requirements

Bachelor’s degree in business administration, engineering, architecture, or a related field, or equivalent experience
3–5 years of facilities management experience, including oversight of technical or operational teams
Experience supporting multi-site or 24/7 operational environments
Strong knowledge of building operations, maintenance practices, and safety programs
Proven ability to manage vendors, contracts, and service delivery against SLAs and KPIs
Strong communication, organizational, and problem-solving skills
Proficiency with CMMS platforms and Microsoft Office (Word, Excel, PowerPoint, Outlook)

Nice To Haves

Experience in industrial, manufacturing, logistics, or warehouse environments
Familiarity with budgeting, variance reporting, and cost-savings initiatives
Working knowledge of building systems, real estate operations, and basic accounting practices
Experience supporting capital improvement projects and lifecycle planning
Demonstrated client relationship management and presentation skills
Experience using JLL tools, processes, and best practices (or similar enterprise FM platforms)
Ability to travel 10–20% within the region to support site inspections and stakeholder meetings

Responsibilities

Support leadership of site operations and maintenance teams to ensure consistent, high-quality service delivery
Oversee day-to-day operational performance of assigned facilities, ensuring safety, reliability, and asset value protection
Assist in planning and execution of short- and long-term operational and capital projects
Conduct routine building inspections and oversee preventive and corrective maintenance programs
Manage third-party vendors and contractors, including procurement support, PO issuance, and invoice validation
Track KPIs, develop operational and financial reports, and support budget variance analysis
Partner with client stakeholders and internal JLL teams to address issues, drive improvements, and support incident investigations