Assistant Facilities Manager

JLL•Houston, TX

10d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. To support the Facilities Manager in the effective delivery and management of soft services (cleaning, security, waste management, reception, landscaping), including finance oversight and accurate data capturing to ensure high standards, compliance, and client satisfaction.

Requirements

Previous experience in facilities operations, soft service management, finance administration, or data capturing roles.
Strong communication, organization, and multitasking skills.
Knowledge of health, safety, and environmental regulations.
Proficiency in facility management software, Microsoft Office, and data analysis tools.
Ability to work independently and as part of a team.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Degree or diploma in facilities management, business administration, or related discipline.

Responsibilities

Assist in supervising daily operations of soft services including cleaning, security, waste disposal, pest control, landscaping, and reception.
Monitor the performance of service providers and contractors, ensuring compliance with contractual obligations and service level agreements.
Conduct site inspections and audits to maintain quality standards and health & safety compliance.
Support the Facilities Manager in preparing schedules, coordinating staff shifts, and ensuring adequate coverage.
Respond promptly to tenant and client requests and resolve issues related to soft services.
Assist with procurement and inventory management of supplies required for soft services.
Maintain records, prepare reports, and update facility management systems as required.
Ensure adherence to company policies, statutory regulations, and environmental guidelines.
Aid in the implementation of continuous improvement initiatives to optimize service delivery.
Assist in budget tracking, invoice processing, expense monitoring, and cost optimization related to soft services.
Collect, validate, and maintain accurate operational data; generate reports for management insights and compliance; support performance tracking through use of facility management systems and spreadsheets.