Assistant Facilities Manager

JLL•Washington, DC

7d•$71,900 - $88,000•Onsite

About The Position

As an Assistant Facilities Manager at JLL, you'll be at the heart of creating exceptional workplace experiences for our clients in Washington, DC. This role combines hands-on site operations management with strategic vendor oversight, budget management, and team leadership. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and you'll see that commitment in action as you manage day-to-day building operations while implementing innovative solutions that reduce costs and increase productivity. You'll develop strong client relationships, coordinate with multiple service teams including janitorial, security, fitness, and food services, and lead a professional team dedicated to operational excellence. What sets JLL apart is our culture of collaboration, locally and across the globe, and in this role you'll partner closely with area managers, vendors, and internal stakeholders to ensure facilities run seamlessly. With approximately 10-20% travel and a rotating on-call schedule, you'll have varied responsibilities that keep you engaged while building valuable experience across all aspects of facilities management.

Requirements

HS diploma or GED
2+ years of experience in facilities management or related field
Experience managing a small team with demonstrated leadership capabilities
Basic knowledge of building systems including mechanical and electrical systems
Effective contractor and vendor management skills with ability to ensure compliance
Proficient in a range of information technology tools and platforms
Strong analytical, organizational, and presentation skills with excellent communication abilities

Nice To Haves

Undergraduate degree in Facilities Management, Engineering, Business Administration, or related field
Ability to multitask and work independently without direct supervision
Ability to plan and manage work effectively under time constraints
Experience with CMMS (Computerized Maintenance Management Systems) and budget management
Knowledge of sustainability practices and cost reduction strategies

Responsibilities

Manage site operations in accordance with all agreed policies, procedures, and contract scope while ensuring health, safety, and risk management compliance
Oversee vendor management for janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and other services, ensuring contract compliance and insurance requirements are met
Lead, develop, and supervise a professional, creative, and detail-oriented team, providing excellent onboarding, training, and performance management
Proactively develop and manage client relationships to achieve expected service levels, meet key performance indicators, and deliver exceptional quality of service
Assist with annual budgeting, quarterly forecasting, and monthly spend reporting while managing vendor purchase orders, invoices, and payments to achieve financial targets
Support short and long-term projects including moves, reconfigurations, events, and capital planning while coordinating internally with fitness, food services, security, and capital project teams
Participate in rotating on-call schedule to address client emergencies outside of regular business hours