Assistant Facilities Manager

JLL•Los Angeles, CA

2d•$66,400 - $96,200•Onsite

About The Position

As an Assistant Facilities Manager at JLL, you'll be the go-to person delivering top-notch facility management services that directly impact our client's success and our team's performance. This role combines tactical facility operations with strategic program development, requiring someone who can seamlessly manage day-to-day operational expenditures while helping us exceed client expectations at every turn. You'll work closely with our Facility Management Team, providing facility-specific assistance and expertise in soft service operations while serving as a key interface with clients, visitors, and vendors. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and this position exemplifies that commitment. You'll develop innovative programs and processes that reduce operating costs and increase productivity while ensuring compliance with safety regulations, KPIs, and Service Level Agreements. This is a vital role where your expertise in facilities management, vendor coordination, and emergency response planning will shape the future of how we deliver exceptional service.

Requirements

High school diploma or equivalent
Valid driver's license
3+ years of experience in facility management with demonstrated expertise in soft service operations
Proven ability to manage operational expenditures, develop budget variance reports, and analyze financial performance
Excellent communication and relationship management skills with the ability to interface effectively with clients, vendors, and cross-functional teams
Knowledge of safety compliance, emergency response planning, and operational risk management practices

Nice To Haves

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
Facilities Management Professional (FMP) or Certified Facility Manager (CFM) credential
Proficiency with computerized maintenance management systems (CMMS), specifically Corrigo or similar platforms
Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience monitoring Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in a client-facing environment
Background in developing and implementing innovative programs that reduce operating costs and increase operational efficiency

Responsibilities

Oversee and manage Work Orders in the client's CMMS system (Corrigo), ensuring timely resolution and appropriate follow-up with customers
Provide general overall facility management services including continuous monitoring of the campus and after-hours facilities assistance response
Coordinate and schedule maintenance activities, special events, meetings, and conference room reservations in support of the client and JLL operations
Develop monthly and quarterly variance reporting on all operating budgets, assisting with budgetary requests, analysis, and financial tracking
Monitor overall service delivery of vendor partners, coordinate resolution of service issues, and evaluate vendor performance to ensure commitments are met
Support compliance with JLL's audit standards, enforce safety policies and training requirements, and implement hazard control practices in alignment with local codes
Update and implement Emergency Response plans, conduct operational audits, and manage escalation of incidents and problems as they arise