Assistant Facilities Manager

LJA•Houston, TX

2d•Onsite

About The Position

As an Assistant Facilities Manager at LJA Facilities, you will be responsible for leading a team to ensure all LJA facilities are safe and well-maintained for employee owners and clients, that maintenance and repair services are handled efficiently and cost-effectively, and that each facility is appropriately staffed and maintained in alignment with LJA standards.

Requirements

5+ years previous facility manager/construction manager experience in commercial offices or similar property portfolios (including management of a team).
High school diploma or equivalent required
Proficient in anticipating client needs, thinking strategically, focusing on solutions, and acting proactively or reactively as dictated by the circumstances
Experience in building a team and managing staff across multiple locations
Adept in using Microsoft Outlook, Microsoft Excel, Microsoft Word, and service desk ticketing systems.
Knowledgeable about OSHA and general safety
Skilled in the use of tools to make repairs and perform regular maintenance tasks
Practiced in strong written and verbal communication skills both functional and cross-functional
Able to prioritize and organize tasks across various locations

Nice To Haves

Bachelor’s degree in Facilities management, Construction Management, Corporate Real Estate, or Project Management is a plus
Facilities-related certification (e.g., IFMA, FMP, CFM) preferred
Knowledge of project management tools (Microsoft Project, Monday.com) preferred
Knowledge of management and oversight of multi-building/mixed asset sites preferred
Knowledge of fleet management preferred

Responsibilities

Recruiting and building a facilities team that shares a collaborative and supportive teamwork environment where individuals continually improve processes, share knowledge, and exceed client expectation
Developing, mentoring, and coaching facilities team to facilitate career growth and professional development through trainings, regular one-on-ones, quarterly goal meetings, and annual performance reviews
Overseeing repair and maintenance projects in categories including but not limited to remodels, buildouts, new facility preparations, vacant office closures, furniture installations, preventative maintenance, and repairs
Establishing and implementing preventative maintenance program for each location with Facilities Manager
Managing Service Desk ticketing system to ensure SLA’s and KPI’s are achieved and providing regular reporting and status updates
Driving innovation through the development of best practices, operational and service efficiency as well as identifying industry trends and tools that would contribute to our operational excellence goals
Building strong relationships with stakeholders at each location and establishing communication channels ensuring facility/office services needs are being met in a timely and efficient manner
Serving as the first point of escalation for facilities-related issues and developing solutions and resolutions for issues that arise
Establishing relationships with property managers and engineers at each location and coordinating, as needed, to address issues or concerns
Receiving and reviewing vendor invoices for accuracy, approving if correct, and processing appropriately to ensure timely payment
Identifying, evaluating, and managing facilities vendors which includes the development of RFP’s, reviewing contracts through QBR’s, and supervising contractors for a variety of services including electrical, plumbing, general contractors, painters, HVAC, furniture vendors, vending machine vendors, etc.
Responding to weather incidents, disasters, and accidents/incidents at assigned locations which may occur after hours, on weekends, or on holidays
Coordinating with the safety management team ensuring the safety of all job sites and all facility team members through the establishment and use of JSA’s, emergency action plans, disaster recovery procedures, office safety inspections, etc.
Collaborating with multiple departments on projects regularly which includes IT, marketing, accounting, reprographics, document management, legal, and HSE
Performing other job-related duties as assigned or required

Benefits

Employee Stock Ownership Plan (ESOP)
Generous Time Off: PTO, paid holidays, and a full office closure between Christmas and New Year’s.
Comprehensive Benefits: Multiple plan options for health, dental, and pets. Along with mental health support.
Family Support: Paid maternity and parental leave to help you focus on what matters most.
Education Support: Tuition reimbursement and in-house courses provided by our Learning and Development team.
Referral Bonuses: Know great talent? Get rewarded for helping us grow.
Community Impact: Company-sponsored volunteer days and philanthropic initiatives.
Professional Development: Memberships to industry organizations to keep you connected and growing.
Career Growth: Great internal mobility opportunities to advance your career.
Fun Culture: LJA social events, employee sports teams, bring your kid to work day, etc.