Assistant Facilities Management Director

Covenant Living•Cromwell, CT
•Onsite

About The Position

This position is responsible for leadership and direction of the Facilities Department. This comprehensive role includes maintenance, grounds, and apartment refurbishments. This position participates in the strategic planning and accreditation processes as it pertains to the facilities and physical plant of the campus. In addition, this position represents the campus and provides oversight and coordination of some or all aspects of our apartment refurbishments. Responsible for assuring compliance with all applicable local, state and federal statutes and conformance with campus safety programs including the healthcare facility. Assign and manage facilities management work order scheduling to ensure satisfactory and timely completion. Must be able to prioritize work and be proactive in noticing problem areas or jobs that need to be done in order to maintain organization standards. May assist in entering work orders into the computer as needed. Direct the apartment-refurbishing program for new and existing residents working within the timelines established by marketing and administration. Coordinate work with outside contractors and in-house maintenance staff. Interact with residents, prospective residents, and various departments to assure that all requests get properly addressed. Responsible for interviewing, hiring, training, evaluation, discipline and termination of facilities maintenance and refurb personnel in collaboration with leadership and human resources. Develop and implement appropriate policies and procedures and trains and/or interprets them as approved by leadership. Meet with individual staff to review and discuss job performance, goals and objectives in a timely, efficient and effective manner. Provide timely performance appraisals. Organize and provide leadership for all services of maintenance and refurb departments. Assure effective operations and timely completion of department tasks for all department functions through direct supervision and planning activities. Demonstrate leadership in maintaining safety standards both within the department, and throughout the campus via the Safety Committee. Ensure safety standards within the department providing proper and thorough orientation and ongoing in-service training for staff in safety practices. Correct unsafe conditions and practices to the extent possible within the accountability of the position and report all other unsafe conditions to leadership. Maintain current maintenance service contracts and enforces quality and timely services. Contracts include but are not limited to; disposal, elevator, emergency generator, lawn cutting/ landscaping/ snow removal, and life safety equipment. Responsible for maintaining the facilities management operating plan and campus capital refurb allocation plans and function within the margins established. Develop and manage a comprehensive campus preventative maintenance program for all campus facilities and equipment. Maintain record of repairs and replacement of campus equipment in conformance with Covenant Living protocols.

Requirements

  • High School Diploma or equivalent (GED)
  • Valid driver's license and safe/clean driving record
  • 5+ years minimum experience in facilities (10+ years if no degree)
  • Experience as a senior level facilities manager or equivalent leadership role, with experience directly supervising a team.
  • General knowledge of building, construction, and maintenance procedures, including electricity, plumbing, air conditioning, heating and ventilation, general carpentry, and electronics.
  • Ability to read and interpret blueprints.
  • Proven record of strong project management.
  • Proficient computer skills for communication and management tools.
  • Clear written and spoken English communication skills with all levels of residents, staff, and management.
  • Good interpersonal skills.
  • Patience and compassion towards senior adults.
  • Ability to manage a variety of tasks, organize and supervise work activity of others, and effectively prioritize and address building operations.
  • Ability to motivate and direct staff in a variety of functions.
  • Ability to lead safety practices by example.

Nice To Haves

  • Bachelor’s Degree in Engineering, Facilities Management, Construction Management or Business
  • Certified in Facilities Management Disciplines

Responsibilities

  • Leadership and direction of the Facilities Department, including maintenance, grounds, and apartment refurbishments.
  • Participate in strategic planning and accreditation processes related to the campus facilities and physical plant.
  • Oversee and coordinate apartment refurbishments.
  • Ensure compliance with local, state, and federal statutes and campus safety programs.
  • Assign and manage facilities management work order scheduling for timely completion.
  • Prioritize work and proactively identify maintenance needs.
  • Direct the apartment-refurbishing program for new and existing residents.
  • Coordinate work with outside contractors and in-house maintenance staff.
  • Interact with residents, prospective residents, and various departments to address requests.
  • Interview, hire, train, evaluate, discipline, and terminate facilities maintenance and refurb personnel.
  • Develop and implement appropriate policies and procedures.
  • Conduct performance reviews and discuss job performance, goals, and objectives with staff.
  • Organize and lead maintenance and refurb departments.
  • Ensure effective operations and timely completion of department tasks.
  • Demonstrate leadership in maintaining safety standards within the department and campus-wide.
  • Provide orientation and in-service training for staff in safety practices.
  • Correct unsafe conditions and practices and report others to leadership.
  • Maintain current maintenance service contracts and enforce quality and timely services.
  • Maintain the facilities management operating plan and campus capital refurb allocation plans.
  • Develop and manage a comprehensive campus preventative maintenance program.
  • Maintain records of repairs and replacement of campus equipment.

Benefits

  • Medical, dental and vision insurance
  • Employer paid group term life and disability
  • Paid Time Off (PTO)
  • Six paid holidays
  • 403(b) with a 3% employer match
  • Fitness center use at most facilities
  • Various voluntary benefits: Life, AD&D
  • Tuition assistance and scholarships
  • Employee assistance program
  • Legal services, home/auto insurance, discount purchasing program
  • Pet Insurance
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