Assistant F&B General Manager at The Hythe Vail
Vail Resorts•Vail, CO
•$25 - $30•Onsite
About The Position
The Assistant Restaurant General Manager is responsible for the overall operation, performance, and profitability of the restaurant. This individual leads all aspects of the business including financial performance, team development, guest satisfaction, food quality, and operational excellence. The General Manager sets the tone and culture of the restaurant and ensures all company standards and brand expectations are consistently met or exceeded.
Requirements
- 1-2+ years of restaurant management experience.
- Experience with hiring, training, and developing teams
- ServSafe Food Handler/Manager certification (or ability to obtain)
- Alcohol service certification (TIPS, TAM, or equivalent)
- Proficiency with POS systems (Toast, Aloha, Micros, etc.)
- Excellent communication, leadership, and organizational skills
- Ability to work flexible hours including nights, weekends, and holidays
- Must be able to stand for extended periods and lift up to 50 lbs.
Nice To Haves
- Experience with catering, banquets, or private events
- Familiarity with labor management and scheduling software
- Experience with budgeting and forecasting tools
- Bilingual (English/Spanish) is a plus
Responsibilities
- Recruit, hire, train, develop, and retain a high-performing team
- Create and maintain weekly staff schedules to meet business demands while controlling labor costs
- Conduct regular performance reviews, coaching sessions, and corrective action when necessary
- Foster a positive, inclusive, and professional work environment
- Lead daily pre-shift meetings and ongoing team communication
- Develop and mentor assistant managers and supervisors for career growth
- Ensure compliance with all employment laws and company HR policies
- Manage employee relations issues with professionalism and consistency
- Ensure every guest receives an exceptional dining experience
- Maintain a visible presence on the floor during peak service periods
- Handle guest complaints and feedback promptly and professionally
- Monitor and respond to online reviews (Google, Yelp, TripAdvisor, etc.)
- Implement and uphold service standards and hospitality best practices
- Drive guest loyalty and repeat business through consistent execution
- Ensure the restaurant operates in compliance with all local, state, and federal regulations including: Health department and food safety (ServSafe or equivalent), Alcohol service and licensing (TIPS/responsible service), OSHA and workplace safety, Labor laws (wage & hour, break compliance, etc.)
- Maintain the physical facility — cleanliness, maintenance, repairs, and equipment upkeep
- Manage relationships with vendors, suppliers, and service contractors
- Oversee POS system management, technology, and reporting tools
- Ensure proper opening and closing procedures are followed daily
- Develop and enforce standard operating procedures (SOPs)
- Collaborate on local store marketing efforts and promotions
- Represent the restaurant in the local community
- Support social media and digital marketing initiatives
- Plan and execute special events, private dining, and catering (if applicable)
- Build relationships with local businesses and organizations
Benefits
- Free passes for employees
- Employee discounted lift tickets for friends and family
- Free ski lessons
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
