Assistant Executive Steward

Loews Hotels & Co•Orlando, FL

4d•Onsite

About The Position

This position supports the Executive Steward with all activities pertaining to maintaining the Food and Beverage storage, preparation and service areas and materials to include controlling inventories for and ensuring spotless, sanitary condition of all china, glassware, silverware, cookware and serving utensils; staffing, scheduling, training, and disciplining employees.

Requirements

Minimum 2 years of experience in a manager role within Stewarding, Food & Beverage, Culinary, or a related professional area within an upscale hotel, theme park or high volume environment preferred.
Thorough knowledge of food and beverage planning and production procedures required.
Ability to maintain effective operating and control processes designed to attain maximum operating efficiency, while ensuring adherence to established guest service and governmentally mandated criteria required.
Knowledge of health department regulations and food safety standards required.
Excellent communication, interpersonal skills, and strong organizational and time management abilities required.
Physical ability to perform duties, including lifting heavy items, standing for long periods, and operating cleaning equipment required.
Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
Must be able to work a flexible schedule, nights, weekends and holidays as required

Responsibilities

Steward Department staff so as to provide for optimal performance and delivery of superior service
Supervises maintenance of food and beverage areas and equipment to ensure they are kept to the highest level of sanitation and quality
Guides stewarding activities so as to provide for smooth, efficient, cost effective operation of stewarding operation to include labor management, supervision of all aspects of work performed, inventory control
Communicates daily with Chef, Area Sous Chef , Banquet Chef and Outlet and Banquet Managers to obtain/provide information regarding current status of daily activities/functions and upcoming events
Maintains control over food and beverage china, glass, silver, cookware and service equipment inventories
Prepares department storeroom/purchase requisitions, ensures that operational cost are kept within forecasted budgetary guidelines
Reviews daily payroll report, maintaining labor cost within established budgetary limits
Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
Interviews, makes recommendations for hire, trains, appraises, coaches, counsels and disciplines personnel according to Loews Hotels standards
Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
Evaluates individual employee performance, determines areas in need of improvement, or requirements for advancement, establishes goals, objectives and training needs required to achieve same
Attends required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments throughout the hotel
Conducts departmental meetings as required to communicate effectively with all stewarding personnel to ensure that they are kept current with pertinent hotel information and activities
Other duties as assigned
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes