Hotel Assistant Executive Housekeeper

Indus Hospitality Group, Inc•City of Rochester, NY

4d•Onsite

About The Position

The Assistant Executive Housekeeper plays a key role in assisting the Executive Housekeeper in managing the daily operations of the Housekeeping, Laundry, and Houseperson teams. This role ensures that all guest rooms, public areas, and housekeeping facilities meet the hotel's cleanliness standards and that all associated tasks are completed efficiently. The Assistant Executive Housekeeper is responsible for supervising housekeeping staff, conducting inspections, managing supplies, and maintaining effective communication within the department. Additionally, this position includes administrative duties, such as inventory control, payroll processing, and ensuring compliance with safety and sanitation standards.

Requirements

Six months to one year related experience and/or training; One year certificate from college or technical school; or equivalent combination of education and experience.
Ability to occasionally lift and/or move up to 50 pounds.
Exposure to chemicals and dust.
Exposure to odors.
Moderate noise level in the work environment.
Works in an environment open to the general public.

Responsibilities

Cleaning and maintaining guest rooms, ensuring a high standard of cleanliness, organization, and presentation. Duties include making beds, dusting, vacuuming, sanitizing bathrooms, restocking amenities, and reporting maintenance issues.
Following company procedures and safety guidelines to ensure a clean, comfortable, and welcoming environment for guests.
Conducting opening procedures and distributing work assignments.
Validating that all assigned guestrooms are inspected and that each room meets the hotel's cleanliness standards and that there is efficient stock and positioning of all guestroom amenities and supplies.
Confirming guestroom status is updated in the Property Management System.
Ensuring all public areas are inspected and meet the hotel’s cleanliness standards.
Monitoring all housekeeping storage closet supply levels, organization and cleanliness.
Properly logging and storing all Lost and Found articles.
Ensuring hallways are kept clear of trash, soiled linen, cribs, rollaways and other guest service equipment.
Performing housekeeper duties as needed or assigned.
Supporting in ensuring food quality and service standards are being maintained as required (if applicable).
Assisting in ensuring food sanitation and proper food handling standards are being followed (if applicable).
Overseeing the supervision of all associates in the Housekeeping and Laundry departments.
Participating in effective departmental communication through logs, daily stand up meetings and monthly department meetings.
Carrying out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Performing a variety of administrative tasks including maintaining an accurate inventory of supplies, processing department payroll and handling any accounting and purchasing functions.
Collaborating in maintaining the cleanliness of the Housekeeping department and surrounding areas.
Assisting the General or Department Manager with planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Checking all fixtures, equipment and room conditions (television, radio, lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Reporting any deficiencies.