Hotel Assistant Executive Housekeeper

McKibbon Hospitality•Buford, GA

About The Position

The Assistant Executive Housekeeper works closely with the Executive Housekeeper, Assistant General Manager, and General Manager to influence the overall operations of the property’s Housekeeping Team. The role is responsible for maintaining ethical leadership and being prepared to lead the department when the Executive Housekeeper is not on duty. The Assistant Executive Housekeeper performs daily housekeeping tasks as needed, upholds safety and security measures, and assists with the overall performance of the Housekeeping department, including guest satisfaction, brand quality assurance, budget, and labor. The role also trains associates on brand and company standards, promotes those standards through actions and communications, maintains compliance, and stays current on new brand and company initiatives. The position requires prior hotel housekeeping experience, the ability to manage inventory and costs, and the ability to uphold hotel policies and brand standards. The ideal candidate can lead a team in delivering exceptional guest service, communicate and solve problems effectively, maintain positive associate relationships, and train and implement company policies and procedures. The role requires the ability to lift up to 50 pounds and push housekeeping carts.

Requirements

  • Previous housekeeping experience within a hotel.
  • Ability to perform inventory management and cost control.
  • Ability to ensure hotel policies and brand standards are followed.
  • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.
  • Sufficient communication and problem-solving skills.
  • Ability to maintain positive relationships with associates to drive associate satisfaction.
  • Ability to lift up to 50 pounds and push housekeeping carts.
  • Must be at least 18 years of age.
  • Must be legally authorized to work in the United States.
  • Must be able to successfully complete any required background screening as a condition of employment.

Nice To Haves

  • Experience with major hotel brands such as Marriott, Hilton, or Starwood is highly desired.
  • Skills and experience leading a team to consistently deliver exceptional guest service.

Responsibilities

  • Perform daily housekeeping tasks as needed.
  • Inspect that safety and security measures are being upheld.
  • Assist with the overall performance of the property’s Housekeeping department, including guest satisfaction, brand quality assurance, budget, and labor.
  • Train fellow associates on brand and company standards to maximize revenue.
  • Promote brand and company standards through actions and communications.
  • Maintain compliance and stay up-to-date on new brand and company initiatives.
  • Lead the department when the Executive Housekeeper is not on duty.
  • Lead a team to consistently deliver exceptional guest service.
  • Train associates and implement McKibbon policies and procedures.

Benefits

  • Comprehensive benefits package including medical, dental, and vision for full-time associates.
  • Life insurance.
  • Pet insurance.
  • Short- and long-term disability.
  • Paid time off and holidays.
  • Tuition assistance.
  • Competitive compensation with incentives; incentives vary by position.
  • 401(k) savings plan with 50% matching up to 10% of compensation.
  • Associate referral program.
  • Brand and company training classes, workshops, and conferences for career growth and development; offerings vary by position.
  • Fundraising matching funds program.
  • Team volunteer opportunities.
  • 24/7 chaplain services.
  • Exclusive hotel rate discounts.
  • Applicable state-specific holiday, vacation, or benefit requirements.
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