Assistant Executive Director
About The Position
Cogir Senior Living is a senior housing organization based in Scottsdale, Arizona, overseeing communities in 11 states. Its culture emphasizes human focus, creativity, and excellence, with a mission to enrich residents’ lives and provide a supportive, growth-focused environment for team members. The Assistant Executive Director (AED) supports the Executive Director in planning, implementing, and evaluating community operations. The role helps manage day-to-day operations, including P&L responsibility, and serves as the community’s human resources point of contact. The AED also supports staff leadership, resident services, sales activities, regulatory compliance, and the maintenance of the community and its departments.
Requirements
- Bachelor’s degree in business, human services, gerontology, or a related field.
- At least five years of experience in retirement housing, hospitality, or healthcare management in a leadership role.
- Valid driver’s license.
- Ability to participate in an on-call and weekend rotation.
- Strong attention to detail, time-management ability, initiative, and problem-solving skills.
- Excellent communication skills and ability to motivate.
- Positive team-player mentality and passion for serving seniors.
Nice To Haves
- Leadership experience in a business office, operations, or human resources capacity is preferred.
- Successful history of building sales and meeting financial goals.
- Knowledge of CRM, ATS, and HRIS systems, as well as computer applications, is preferred.
Responsibilities
- Assist with community operations and serve as a point of contact for staff, residents, prospects, community organizations, government agencies, and the public.
- Oversee front desk staff, including training, supervision, and staff development.
- Support recruiting across departments and help build a high-functioning team and retain quality personnel.
- Provide leadership for staff and residents and proactively resolve problems and issues.
- Help maintain buildings, grounds, and property by overseeing preventative maintenance systems and programs and conducting frequent inspections.
- Encourage staff creativity to deliver high-quality resident services economically.
- Maintain resident satisfaction by consistently delivering high-quality services.
- Ensure resident records and charting are current and up to date.
- Maintain positive working relationships with residents, resident family members, employees, and the business community.
- Comply with local, state, and federal regulations and help create a safe working and living environment.
- Understand community care regulations and support the resident care program.
- Execute the renewal-retention program for existing residents.
- Participate in in-house sales activities, including prospective resident tours and special events.
- Serve as the second property contact for Cogir Senior Living corporate staff and maintain positive relationships.
- Help maintain departmental policies, procedures, and licenses in accordance with company, federal, state, and local requirements.
- Manage dining servers, guide daily meal service, and ensure high-quality service.
- Maintain the housekeeping department and support its staff and duties when necessary.
Benefits
- Competitive salary
- Bonus
- Growth opportunities
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) with company match
- Paid vacation
- Paid holidays
- Paid sick leave
- Employee Assistance Program
- Employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
