Assistant Executive Director

Carolina Bay at Autumn Hall by Cogir • Wilmington, NC

3d • $135,000 - $145,000 • Onsite

About The Position

Cogir Senior Living, a leader in senior housing with communities across 11 states, is seeking an Assistant Executive Director (AED). This role supports the Executive Director in planning, implementing, and evaluating all operations, managing daily community operations, including P&L responsibility. The AED also serves as the community's sales leader and HR point of contact, contributing to Cogir's mission of enriching residents' lives and fostering a supportive, growth-focused environment for team members.

Requirements

• A bachelor's degree in business, human services, gerontology, or a related field is required.
• At least five (5) years of experience in retirement housing, hospitality, or healthcare management in a leadership role, preferably in a business office, operations, or HR capacity.
• Successful history of building sales and meeting financial goals.
• Keen attention to detail, ability to manage time effectively, strength in initiative, and problem-solving skills.
• Excellent communication skills and the ability to motivate.
• A positive team player mentality and passion for serving seniors!
• Capacity to participate in on-call and weekend rotation.
• Must possess a valid driver's license.

Nice To Haves

• Knowledge of various computer systems, including CRM, ATS, HRIS, and computer applications, is preferred.

Responsibilities

• Assist with all operations, acting as a point of contact for staff, residents, prospects, community organizations, government agencies, and the public.
• Provide direct oversight of front desk staff, including training, supervision, and staff development.
• Support recruiting efforts across all departments to create and maintain a highly functioning team environment.
• Oversee all hiring, promotions, disciplinary actions, and terminations of employees, ensuring consistency in selection and retention of quality personnel.
• Lead new hire onboarding initiatives.
• Provide leadership for staff and residents, proactively solving problems and issues.
• Assist in maintaining buildings, grounds, and property through oversight of preventative maintenance systems and programs, and frequent inspections.
• Foster creativity among staff to deliver high-quality services to residents economically.
• Maintain a high degree of resident satisfaction through consistently delivering high-quality services.
• Ensure resident records and charting are current and up to date.
• Maintain positive working relationships with residents, resident family members, employees, and the business community.
• Comply with all local, state, and federal regulations and focus on creating a safe working and living environment.
• Understand the community's care regulations and support the resident care program.
• Execute the renewal-retention program with existing residents.
• Assist with managing the community’s budget and cash flow, maintaining accountability, and minimizing negative budget variances and deficits.
• Participate in "in-house" sales activities, including prospective resident tours and special events.
• Act as the second property contact for Cogir Senior Living corporate staff, maintaining positive relationships.
• Assist with maintaining current departmental policies, procedures, and licenses per company, federal, state, and local requirements.

Benefits

• Competitive salary, bonus, and growth opportunities.
• Health, Dental, Vision, and Life Insurance.
• 401K with company match.
• Paid Vacation, Holidays, and Sick Leave.
• Employee Assistance Program.
• Generous Employee Referral Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager