Assistant Event Manager (PT)

Bonterra•New York, IN

28d•Onsite

About The Position

This is a part-time, seasonal position supporting clients during on-site events. The location of events varies. Candidates must be located in or near Boston, Cleveland, Fort Wayne, Philadelphia, Richmond, Virginia Beach, or New York City, as the role requires travel within a 125-mile radius of the home market. The role involves on-site attendance for events lasting 10-12 hours, requiring the physical ability to stand and move for extended periods and scheduling flexibility.

Requirements

2+ years of in-person customer service experience.
Comfortable using intuitive web-based software as well as smartphone technology (iPhone and Android).
Basic knowledge of setting up and troubleshooting hardware (iPads/laptops/smartphones).
Exceptional communication skills, not limited to but including written, interpersonal, and public speaking.
Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment.
High level of initiative.
Must be able to travel within a 125-mile radius of your home market.
On-site attendance for events lasting 10–12 hours, with the physical ability to stand and move for extended periods.
Scheduling flexibility.

Nice To Haves

Event, non-profit, or fundraising experience.
Experience with web-based software.

Responsibilities

Support the successful execution of customer events through on-site management of OneCause technology.
Work with OneCause staff including Event Managers, Onsite Support, and Support Staff.
Help manage OneCause technology including OneCause proprietary software, laptops, and iPads.
Assist Event Manager with assigned OneCause-related client expectations.
Assist Event Managers in navigating and troubleshooting our software in real time.
Review all client auction and guest data and make appropriate changes where necessary.
Work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices.