Assistant, Enrollment Services

Houston Community College • Houston, TX

3d • Onsite

About The Position

The Enrollment Services Assistant assists the Enrollment Associate/Officer or designee in coordinating, managing and auditing all College Enrollment Services to include registration, admissions and audit for compliance of state reporting.

Requirements

• High school diploma or equivalent required
• 1 year experience in a student services related setting
• MS Office Programs
• Information Management Systems
• Customer Service
• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively
• General Office.
• Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner.
• Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements.

Nice To Haves

• Associate’s degree preferred

Responsibilities

• Perform one or more of the various tasks required in processing a student’s application for admissions, registration, data entry, online orientation, WEB enrollment, etc.
• Serve as a resource in providing general information over the phone and in person to students, faculty, staff and community.
• Inform students of the enrollment process (application, testing, FA, advising, registration, orientation, etc.).
• Assist with onboarding process.
• Collect all enrollment information, log items into student system, and scan documents (i.e. transcripts, test scores, residency documentation, etc.).
• Screen students for onboarding and assure Texas Success Initiative (TSI) compliance (i.e. check status at initial contact, set milestones and groups, and term activate).
• Consult with Associate/Officer for items requiring professional judgment.
• Enter and verify scoring assessment (i.e. TSI status, ACT, SAT, etc.).
• Troubleshoot and monitor the Electronic Lab.
• Assist with recruitment and retention activities as assigned.
• Perform other duties, tasks and assignments as required.

Benefits

• professional growth and development
• positive working and learning environment that encourages involvement, innovation, and creativity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED