Assistant Energy Services Manager
About The Position
Rock Energy Cooperative is seeking an analytical, member-focused Assistant Energy Services Manager to support its Energy Services Department. The role helps ensure accurate utility billing, reporting, meter-data quality, accounts receivable and collections, and oversight of the consumer information system. It also involves helping members understand energy conservation, rate schedules, usage, and newer technologies. The position is based in person in South Beloit, Illinois, Monday through Friday from 7:30 a.m. to 4:00 p.m., excluding some holidays. Regular daily in-person attendance is required. Expected hours are 40–50 per week. Pre-employment drug testing and a physical are required. Rock Energy Cooperative is a not-for-profit utility established in 1936 that distributes electricity and natural gas to approximately 20,000 households and businesses across a nine-county service area in northern Illinois and southern Wisconsin.
Requirements
- Bachelor’s degree in Business, Finance, Mathematics, or a related field.
- Expert-level knowledge of Excel and strong skills in Office 365.
- Experience in accounts receivable and collections.
- Exceptional customer service and de-escalation skills.
- Valid driver’s license that must be maintained.
- Reliable transportation to and from work.
- Reside within one hour’s driving distance of the work location.
- Able to drive to all REC office locations and within a 25-mile radius of South Beloit if needed.
- Ability to sit, stand, push, pull, walk, stoop, bend, reach above the shoulders, and occasionally lift up to 25 pounds.
- Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust and focus.
- Regular daily in-person attendance.
Nice To Haves
- Utility experience.
- Database experience.
Responsibilities
- Ensure accurate and timely bill creation, verify rate calculations, and follow utility regulations.
- Create, delegate, analyze, and process a variety of reports.
- Review, analyze, and remedy meter data across applications.
- Lead accounts receivable and collection efforts.
- Assist members with energy conservation, rate schedule options, and usage analysis.
- Advise, educate, and assist members with technologies such as smart meters, distributed generation, and electric vehicles.
- Oversee the consumer information system.
- Perform other tasks and duties as assigned by the Energy Services Manager.
Benefits
- Medical, prescription, and dental benefits with an 85%/15% employee split.
- 401(k) with a 4% employer contribution.
- Employer-funded pension plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
