Assistant Employee and Labor Relations Manager - Administration Division - SF Municipal Transportation Agency (9172)

City and County of San Francisco•San Francisco, CA

22h•Onsite

About The Position

The San Francisco Municipal Transportation Agency (SFMTA) is seeking an Assistant Employee and Labor Relations Manager to manage its Human Resources’ Labor Relations team and foster constructive relationships with labor partners. This role involves managing, coordinating, and supervising professional staff engaged in labor relations activities. The position is responsible for developing and facilitating agency-wide constructive relationships with labor partners, advising directors and managers on Memorandums of Understanding (MOUs), disciplinary actions, grievances, and current labor relations trends. The Assistant Manager will serve as a resource for technical labor relations problems, functioning as a team leader and/or assistant team leader, providing guidance and expertise in advanced-level professional and technical employee and labor relations activities. This position is part of the Human Resources, Employee and Labor Relations Unit within the Administration Division.

Requirements

Possession of a baccalaureate degree from an accredited college or university.
Four (4) years of professional-level experience in a function dedicated to employee relations, labor relations and/or investigatory programs.
Professional-level experience consists of interpreting laws and regulations, and/or exercising independent judgment in the application of defined principles, practices, and regulations.
Two (2) years’ experience supervising and/or leading staff.
The required two (2) years of experience supervising and/or leading staff need not be in addition to the four (4) years of professional-level experience if the supervisory/lead experience is in the required functional area (employee relations, labor relations and/or investigatory programs).

Nice To Haves

Experience with employee and/or labor relations in a public sector including primary responsibility for labor negotiation and grievance arbitration.
Experience developing labor management partnerships.
Strong oral, written and presentation skills.
Extensive meet and confer and/or negotiation experience.
Experience working with management staff at all levels within an organization.
Experience advancing racial equity.
Ability to analyze data, define problem areas, formulate recommendations, and implement solutions for complex issues or problems.
Ability to make comprehensive and unbiased evaluations with given information.
Experience in creating correspondence, reports, and memos.
Ability to communicate effectively across all communication platforms both orally and in writing.
Ability to interpret, carry out, and explain complex laws, policies and procedures.
Ability to resolve conflicts in a professional, positive, solution focused manner.
Ability to balance and aggregate work product to adhere to delivery deadlines.
Experience and ability in handling confidential information.
Experience and ability to respect and understand complex cultural and communication differences mindful of Agency workforce composition and strategies.

Responsibilities

Supervises subordinate employees in performing professional human resources work in employee and labor relations.
Advises and trains managers and supervisors on employee and labor relations issues and trends, including union MOU/CBA interpretation, disciplinary actions, grievances, employee coaching and counseling, performance monitoring and evaluation, employment laws, and City and County of San Francisco (CCSF) and SFMTA policies.
Plans, directs, coordinates and evaluates employee and labor relations functions.
Oversees disciplinary hearings and procedures, manages grievance processes, and participates in and presents cases at grievance arbitration hearings.
Negotiates resolutions to grievances, enforces MOUs to ensure consistent departmental compliance with provisions, and may act as a Skelly officer in employee disciplinary hearings.
Ensures accurate collection, review, and entry of all labor relations data into the HRIS and official employee personnel files by labor relations staff.
Ensures the employee and labor relations team adheres to uniform internal processes for documenting disciplines and grievances.
Ensures staff are properly trained and holds regular meetings with the team.
Develops and facilitates positive and constructive relationships with leadership of labor unions in the spirit of partnership towards creating an outstanding workplace and advancing the mission of the agency through engaging employees and the unions that represent them.
Participates in various joint labor/management committees to achieve these ends.
Performs special projects involving the planning, research, development or implementation of a technical phase of human resources administration; prepares various memoranda, correspondence, records, and reports, including recommendations when appropriate.
Advises on investigations or investigates and prepares reports on issues of serious employee misconduct.
Serves as SFMTA representative in labor contract negotiations.
Prepares correspondence, reports and memos and makes presentations to management, the Civil Service Commission, MTA Board, and other administrative bodies.
Partners with CCSF on labor negotiations and the development and implementation of labor agreements that affect SFMTA operations.
Develops and implements labor-related policies, practices and controls.
Confers with supervisors, managers, City Attorneys, labor representatives and human resources analysts from other jurisdictions regarding the interpretation, application and enforcement of laws and regulations concerning employee and/or labor relations.
Provides advice, consultation, and guidance to departmental managers, supervisors, and employees regarding discipline and related personnel rules, policies and procedures.
Partners with managers, labor representatives, and employees to facilitate positive interactions and effective outcomes for matters including performance coaching, performance improvement plans, written warnings, disciplinary actions, and communications.
Performs other related duties and responsibilities as assigned.