Assistant Divisional Vice President of Operations

Trilogy Health Services, LLC • Battle Creek, MI

2d • Onsite

About The Position

The Assistant Divisional Vice President is a senior executive who assists with oversight and management of a company division. The role provides strategic leadership, establishes divisional goals and objectives, and helps ensure the division operates efficiently and effectively in alignment with overall company objectives. It oversees talent development, employee engagement, customer service, operational excellence, growth initiatives, and financial performance. The position may also contribute to policy development, key customer relationships, and external representation.

The Assistant Divisional Vice President supports the Division Vice President in planning, directing, and evaluating assigned Health Campus operations. The role leads campus management and leadership teams in implementing company policies, fostering company culture, and delivering results across retention, satisfaction, quality, revenue, and EBITDAR. It supports financial accountability, census and budget goals, leadership development, and the Administrator In Training Program, and represents the division in the community and with external agencies.

Requirements

• Bachelor’s degree.
• 5–8 years of experience.
• Ability to sit, stand, bend, reach, stretch, stoop, walk, and move intermittently during working hours.
• Ability to lift at least 50 pounds.
• Ability to maintain verbal and written communication with coworkers, supervisors, residents, family members, visitors, vendors, and other business associates.
• Ability to travel up to 85%.

Responsibilities

• Assist with planning, developing, organizing, implementing, evaluating, and directing assigned Health Campus operations per the Division Vice President.
• Lead Health Campus management teams, employees, residents, family members, visitors, government agencies, and others in implementing company policies and procedures.
• Nurture company culture by leading by example, following the code of conduct, fostering teamwork, and achieving results through the company’s flywheel to success.
• Drive retention, employee and customer satisfaction, engagement, QAPI, quality measures, revenue, and EBITDAR success across the division.
• Lead Area Executive Directors, Executive Directors, and Health Campus leadership teams to ensure accountability and execution of financial expectations in coordination with the Division Vice President.
• Round routinely to ensure policies and procedures are implemented and first impressions are followed.
• Assist the Division Vice President in overseeing the Administrator In Training Program.
• Maintain stewardship of annual census goals and the operating budget for the division, and make recommendations for review and approval by the Home Office.
• Assess division personnel performance and assist with leadership growth and development in collaboration with the Division Vice President.
• Help align work and resource management with the company’s mission, vision, philosophies, values, goals, and strategic imperatives.
• Represent the division in the community and in dealings with outside agencies, including governmental agencies and third-party payers.
• Perform other duties as assigned.

Benefits

• Competitive salaries and weekly pay.
• 401(k) company match.
• Mental Health Support Program.
• Student loan repayment and tuition reimbursement.
• Health, vision, dental, and life insurance beginning on the first of the month after the start date.
• First-time homebuyers’ program.
• HSA/FSA.
• Six months of training and orientation during the blue-badge period.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive