Assistant Division Manager (Homelessness Response Division)

City of San Jose•San Jose, CA

1d•Onsite

About The Position

The City of San José’s Housing Department is seeking to fill one (1) full-time Assistant Division Manager (Classification: Housing Policy and Planning Administrator) vacancy in the Homelessness Response Division. This role reports directly to the Division Manager and oversees the day-to-day operations of the City’s Homelessness Response Division. Under the guidance and direction of the Deputy Director and Division Manager, the role is responsible for leading a significant portfolio of homeless programs and services, including managing interim housing, safe parking, and outreach. The selected candidate will manage a division of 29 full-time employees and oversee contract management, auditing, and compliance reporting related to city, county, regional, state, and federal funding sources.

Requirements

Bachelor’s Degree from an accredited college or university in architecture, planning, public or business administration or related field.
Five (5) years of professional analytic or professional administrative experience which includes at least two (2) years of progressively responsible experience in housing, development, or redevelopment.
Possession of a valid State of California driver's license.
This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office.

Nice To Haves

Knowledge of the City’s approaches to addressing homelessness
Experience managing the City’s Shelter Portfolio or Outreach programs and/or similar programs
Experience managing human services programs, shelters, or similar programs
Experience managing complex teams and community engagement, ideally on dynamic or contentious issues
Aware of trauma informed decision making and programmatic design principles to assist unhoused residents.

Responsibilities

Implement collaborative solutions, regular division operations, and ongoing system improvements in a dynamic environment.
Operationalize homeless programs in coordination with City departments, including the City Manager’s Office, Planning, Building, and Code Enforcement, Environmental Services, Parks and Recreation, City of San Jose Police Department, Public Works, and the City Attorney’s Office
Lead the City’s efforts to achieve the goals in the regional strategic framework, the Community Plan to End Homelessness, and align these efforts with clear, measurable objectives and key results so that homelessness becomes rare, brief, and non-recurring.
Ensure that all programs advance the City’s equity, inclusion, and belonging priorities while also providing leadership in implementing these values in service delivery
Collaborate with the Grants Division to manage contracts and performance metrics for nonprofits and service providers, including overseeing audits, data collection, and reporting obligations
Assist in tracking the division’s budget, aligning financial resources with program outcomes
Mentor and lead Division staff in providing shelter portfolio, program and outreach services oversight
Oversee the development of program evaluations to ensure program effectiveness, continuously identifying opportunities for improvement
Partner and collaborate within the Department and across the City, contributing to the City Focus Area of Reducing Unsheltered Homelessness.
Proactively identify and solve potential operational issues, working closely with internal teams and external service providers
Contribute to the drafting of City Council, Committee, and Commission memorandums and presentations
Support presentations to the City Council, its committees, and other public forums, as necessary