Assistant Dispatcher

Maxim Crane Works, LP•Grove City, OH

1d•Onsite

About The Position

This position is designed so that the Assistant Dispatcher gains training and hands-on experience across the full range and scope of the duties and responsibilities of the branch Dispatcher, in doing this they follow established company policies and procedures. The Assistant Dispatcher is responsible for assisting the Dispatcher in coordinating, scheduling, assigning labor and equipment, and performing other administrative duties to ensure equipment reaches our customers in a timely manner. They may also on occasion, for short periods, perform the duties of the Dispatcher.

Requirements

High School diploma or GED
3+ years' prior experience as an equipment operator, driver, or in an administrative support role.
Moderate level communication skills, must be able to read and comprehend simple instructions, short correspondence and memos and the ability to write simple correspondence. Also must be able to effectively present information in one-on-one and in small group situations to other employees
Advanced level attention to detail
Moderate level PC skills, including proficiency in MS applications, especially Word, Excel, and Powerpoint.
Advanced ability to problem resolve and make sound decisions during high pressure situations
Expert multitasker with ability to meet deadlines
Must be able to read and comprehend complex instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
Will be required to step in for Lead Dispatcher as requested, directed or assigned

Nice To Haves

Associate or Technical degree preferred
Prior transportation and/or heavy equipment experience is preferred

Responsibilities

Draw bars assigning cranes, trucks, and employees to all jobs the day before to provide an accurate daily activity spread sheet.
Process all new hires and assist in maintaining training database and assist in badging.
Evaluates, processes, and transmits information, instructions, and permits.
Monitors weather activity and evaluate how to proceed based on weather-related regulations and policies
Prepares daily dispatch reports and determine schedules.
Coordinate with billing to ensure rates and job tickets are submitted accurately and timely.
Works with the Compliance Specialist to ensure Maxim operates in accordance with DOT and other regulations.
Assists in the creation of appropriate maps and direction charts to assure compliance with applicable permit laws
Assists in the dispatch of labor and equipment, also maintains communication with operators and drivers.
Communicates with local unions timely to ensure customer orders are filled and satisfied.
Checks that inspections have been completed and are correctly filed; refers any discrepancies and service issues to service.
Performs weekly spot checks on rigging stock for cranes and warehouse stock.
Checks to ensure all items needed in the JDS are ready for the operator to perform the job.
Reviews ELD compliance for cranes assigned to that branch
Performs other duties as assigned or required.