Dispatcher Assistant

WireNut Home Services • Colorado Springs, CO

4d • $18 - $20

About The Position

The Dispatch team Assistant supports the daily scheduling and coordination of service technicians for a residential home services company. This role helps ensure efficient job assignment, timely communication, and excellent customer service. The Dispatcher Assistant works closely with dispatchers, technicians, and office staff to keep operations running smoothly.

Requirements

• Excellent customer service and phone skills
• Proficiency with Microsoft Office
• Ability to type 35-45 WPM
• Ability to pass a background and drug test

Nice To Haves

• Trades experience Preferred but not required

Responsibilities

• Efficiently scheduling technicians on jobs
• Assisting technicians dispatch to their jobs
• Scheduling customers for services that have been quoted
• Rescheduling non-emergency appointments when emergency appointments arise

Benefits

• Competitive Compensation – Paid Weekly
• Comprehensive Medical, Dental, and Vision Insurance
• PTO AND Sick time package
• 401(k) Plan
• Company Holidays (Office Closed)
• Life Insurance
• Legal Shield
• Disability
• Work Vehicle Provided
• Uniforms and WireNut gear!
• Company sponsored events
• Quarterly banquets
• Fun off-site events
• Company contests, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed