Assistant Dispatcher - J. Allen Toyota
J. Allen Automotive•Gulfport, MS
•Onsite
About The Position
We are looking for a high-energy Assistant Dispatcher to join our service team. In this role, you will help serve as the air traffic controller for our service bay—routing jobs efficiently, keeping service advisors in the loop, and keeping daily operations moving smoothly. If you know shop operations and thrive in a fast-paced environment, we want to hear from you.
Requirements
- Prior experience in an automotive shop environment (as a tech, advisor, or service assistant).
- Basic to intermediate understanding of automotive repair and shop flow.
- Clear, proactive communication and strong problem-solving skills under pressure.
- Ability to multitask and organize repair orders effectively.
- Valid driver’s license with a clean driving record.
Responsibilities
- Distribute repair orders to technicians based on skill level and shop capacity to support maximum billable hours and steady workflow.
- Partner closely with Service Advisors, providing accurate, real-time updates on vehicle progress, delays, and completion times.
- Monitor open jobs, track carryovers, and assist in maintaining strong stall turnover throughout the day.
- Ensure work moves safely through the shop and meets dealership standards.
Benefits
- Medical, Dental & Vision Insurance
- 401(k)
- Supplemental Insurance
- Paid Time Off (PTO)
- Ongoing training and career development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
