Assistant Dispatch

GMS • Lakewood, WA

1d • Onsite

About The Position

The primary function of an assistant dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery of materials to customers in the day-to-day operations. This role involves maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. The assistant dispatcher ensures compliance with federal, state, and local warehousing, material handling, and shipping requirements, and completes warehouse/delivery requirements by scheduling and assigning employees and following up on work results. They also coordinate with personnel to ensure customer service meets acceptable standards and generates positive feedback, and cooperate with safety directors and risk management representatives in the investigation and analysis of potential hazards to enforce methods and reduce losses.

Requirements

• GED required, some college preferred
• Minimum of 2 years of dispatching experience
• Must be able to remain in a stationary position 60% of the time.
• Will frequently move about inside the office and warehouse.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.
• Constantly working in office and warehouse environments.
• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement and initiative.

Nice To Haves

• some college preferred

Responsibilities

• Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures
• Complies with federal, state, and local warehousing, material handling, and shipping requirements and enforces adherence to requirements
• Completes warehouse/delivery requirements by scheduling and assigning employees; following up on work results
• Coordinates with personnel to ensure that service to the customer meets an acceptable standard and generates positive feedback
• Ensures compliance with the Safety and Loss Control Program
• Cooperates with Safety director and GMS Risk Management representatives in the investigation and analysis of potential hazards to enforce methods and reduce losses of claims.

Benefits

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs
• Hourly associates may be eligible for overtime based on business needs.
• Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED