Assistant Director (Full-Time) @ Desert Botanical Garden
About The Position
The Assistant Store Director (ASD), in partnership with the Store Director, leads a specific store at the Desert Botanical Garden. The ASD helps build and retain a high-performing, diverse workforce and communicates and advances Event Network’s vision and strategy with the store team and partner’s management team. The role supports the store’s sales, per-capita, net income, operating, and people objectives through execution, coaching, and accountability. The ASD shares responsibility for guest service, merchandise presentation, partner relations, and maintaining relationships throughout the partnership. Applicants must be at least 18 years old.
Requirements
- Must be at least 18 years old.
- Must be able to frequently stand, walk, and use hands to finger, handle, or feel; occasionally reach, climb or balance, and stoop, kneel, crouch, or crawl.
- Must frequently lift and/or move up to 40 pounds.
Responsibilities
- Communicate clear expectations and hold team members and self accountable to company standards of performance and behavior.
- Recruit talent and identify, develop, and leverage team members’ abilities to meet short- and long-term business objectives.
- Develop team members through training and communication, foster engagement and learning, and use the performance management process to improve individual and team performance.
- Motivate and retain the team through appropriate recognition in partnership with the Store Director, and develop an exit strategy for team members who do not meet required proficiencies.
- Recognize behaviors aligned with company core values and model those values to create a learning environment.
- Resolve HR and guest-service issues in partnership with the Store Director and HR.
- Build relationships with team members and partner and SSC team members to support store results, business initiatives, and growth.
- Meet store sales, per-capita, net income, payroll, inventory, and expense goals; maintain initiatives within budget and seek ways to reduce expenses while maximizing sales productivity.
- Collaborate with the Store Director to identify trends, resolve issues, meet shrink goals, pass Loss Prevention audits, and optimize payroll utilization.
- Use reports to analyze business trends and opportunities and inform business decisions.
- Work the assigned schedule and execute short- and long-term business goals in partnership with the Store Director.
- Communicate and drive the company’s strategic direction, using the planning pyramid to coordinate store goals with the team.
- Train and support a consistent guest experience through friendly, knowledgeable, efficient service that follows company and partner guidelines.
- Maintain visual presentation directives and develop and train team members to present the store in accordance with company standards and guidelines.
- Champion company initiatives and ensure their sustainability; respond to communications in a timely manner.
- Perform required non-revenue-generating tasks, including expense control and Loss Prevention training.
- Ensure guests receive service that exceeds company standards and maintain a clean, organized, and safe shopping environment.
- Share partner and market insights with Store Operations and Purchasing Teams to inform store and company growth strategies.
- Develop and maintain strong partner alliances to support long-term relationships.
- Participate in regional philanthropic activities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
