Assistant Director (Full-Time) @ Desert Botanical Garden

Event Network•Phoenix, AZ

About The Position

The Assistant Store Director (ASD), together with the Store Director (SD), leads a specific store. In partnership with the SD, the ASD builds and retains a high-performing, diverse workforce; communicates and leads the company’s vision and strategy; and guides the team in meeting sales, net income, per-capita, operating, and people objectives through execution, coaching, and accountability. The ASD shares responsibility for guest service and merchandise presentation and maintains strong relationships with the store’s partner. Applicants must be at least 18 years old. The ASD contributes to team-member development, recruiting, performance management, recognition, and retention. The role also supports financial and operational results, including payroll, inventory, expenses, loss prevention, business planning, and consistent guest service. The ASD maintains visual presentation standards, supports company initiatives, fosters partner relationships, and helps ensure a clean, organized, and safe shopping environment. The role’s stated pay range is $18–$22 per hour. Physical demands include frequent standing, walking, and handling or feeling objects; occasional reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; and frequent lifting or moving of up to 40 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Must be at least 18 years old.
Must be able to frequently stand and walk and use hands to finger, handle, or feel.
Must occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Must frequently lift and/or move up to 40 pounds.

Responsibilities

Communicate clear performance and behavior expectations and hold team members and oneself accountable to company standards.
Recruit, identify, develop, and leverage talent to meet short- and long-term business objectives.
Train and communicate with team members to encourage engagement, learning, and commitment.
Use the company’s performance management process to maximize individual and team performance.
Motivate, retain, and stabilize the team through appropriate reward and recognition in partnership with the Store Director.
Address performance issues and develop exit strategies for team members who do not meet required proficiencies.
Recognize and reward behavior aligned with company core values; resolve HR and guest-service issues with the Store Director and HR.
Build relationships with team members and partner and SSC teams to support business results and initiatives.
Pursue self-development and model company core values to create a learning environment.
Achieve store sales, per-capita, and net-income budgets, as well as payroll, inventory, and expense targets.
Maintain initiatives within budget guidelines and identify ways to reduce expenses and improve sales productivity.
Collaborate with the Store Director on shrink goals, payroll utilization, trends, issues, and store strategies.
Use reports to analyze business trends and opportunities and make business decisions.
Execute short- and long-term business goals and communicate and drive the company’s strategic direction.
Use the planning pyramid to coordinate store goals with the team.
Train the team to provide a consistent, friendly, knowledgeable, and efficient guest experience in accordance with company and partner guidelines.
Maintain visual presentation directives and develop team members’ ability to present stores to company standards.
Champion company initiatives and support their sustainability; respond to communications in a timely manner.
Perform required non-revenue-generating tasks, including expense control and loss-prevention training.
Ensure team members exceed guest-service standards and maintain a clean, organized, and safe shopping environment.
Share partner and market insights with Store Operations and Purchasing teams to influence growth strategies.
Develop and maintain strong partner relationships and participate in regional philanthropic activities.
Work the assigned schedule.