Assistant Director

CN Guidance and Counseling Services • Suffolk, NY

18d

About The Position

The Assistant Director provides clinical and administrative supervision to professional and paraprofessional residential staff who deliver counseling services to people with psychiatric disabilities. The role is responsible for overall program functioning and for ensuring compliance with agency policies and procedures, as well as applicable local, state, and federal regulations. The Assistant Director assists the Director in managing program services, operations, staffing, quality assurance, reporting, and development, and provides support during crisis situations on a 24-hour on-call basis.

Requirements

• Bachelor's degree required.
• Five years of supervisory experience in a mental health-related field.
• Knowledge of the needs of the MICA/SMI population.
• Experience delivering clinical services.
• Familiarity with community mental health supports.
• Ability to cultivate an inclusive culture that respects employees' individual strengths, views, and experiences.
• Adherence to established safety protocols and procedures.

Responsibilities

• Assist the Director in managing and directing administrative, fiduciary, and program services in accordance with program objectives, agency policies, and regulatory, funding, and governing requirements.
• Oversee resident admissions to ensure prompt and adequate services.
• Supervise management and program staff as appropriate, supporting their clinical understanding of clients.
• Develop programs for clients.
• Oversee utilization review to ensure residential services remain appropriate.
• Oversee quality assurance, quality improvement, and incident reporting processes.
• Oversee records management and routinely monitor client records for current and required documentation consistent with applicable regulations and policy manuals.
• Oversee administration of fee policies and collection activities.
• Manage program operations in accordance with contracts and budgets.
• Prepare internal and external reports addressing census, admissions, outreach, client and staff issues, plant maintenance, and other relevant matters.
• Perform supervisory functions that affect program quality and productivity.
• Oversee and supervise Program Managers to ensure residential programs operate appropriately and necessary services are delivered.
• Participate in recruitment, hiring, training, and ongoing evaluation of staff under the Director's supervision.
• Provide structured weekly supervision to assigned Program Managers and ensure staff receive adequate training and supervision.
• Participate with the Director in developing and implementing program policies and procedures.
• Provide direction and support to staff during crisis situations on a 24-hour on-call basis.
• Ensure incidents are reported promptly in accordance with applicable regulations.
• Work with the Quality Assurance team and Program Director to meet or exceed quality assurance standards.
• Assist the Director in representing the agency and program, including at meetings and functions as needed.
• Assist the Director with developmental funding proposals and program growth opportunities.
• Identify and implement quality improvement trainings and activities, and support quality improvement and professional development.
• Cultivate an inclusive culture that respects employees' individual strengths, views, and experiences.
• Follow safety protocols and procedures and support a safe working environment.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• $0-deductible Platinum Plus medical insurance plan with 90% employer-provided benefit.
• Flexible Spending Account.
• 403(b) retirement plan.
• Long-term and short-term disability coverage.
• Legal plan.
• Dependent Care Expense Account.
• Life and supplemental life insurance.
• Pet insurance.
• Health Reimbursement Arrangement (HRA).
• Training programs, including a mentorship program.
• Potential eligibility for Federal/Public Student Loan Forgiveness.
• Career growth and promotional opportunities.
• Employee perks and discounts, including Broadway shows.
• 5 personal days, 10–20 vacation days, 12 sick days, and 12 company-paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager