Assistant Director

University of Southern California•Los Angeles, CA

17d•$25 - $30•Onsite

About The Position

The Office of Financial Aid is seeking an Assistant Director to join their team. This role involves performing need assessments for students requesting financial aid, providing counseling and assistance in matters pertaining to financial aid packaging, and conducting need analysis to determine student financial aid packaging options based on individual case circumstances. The Assistant Director will review student applications for consistency and completeness, verify the accuracy of student and family reported information, and certify applications. This position requires maintaining accurate and thorough file documentation, interpreting financial aid policies, and assisting in problem-solving. The selected candidate will be expected to stay current on financial aid packages, state and federal regulations related to financial aid, and University policies and procedures.

Requirements

Bachelor's degree, or combined experience/education as substitute for minimum education.
0 - 6 months of experience.
Expertise in financial analysis and evaluation.
Demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

Responsibilities

Perform need assessments for students requesting financial aid.
Provide counseling and assistance in matters pertaining to financial aid packaging.
Conduct need analysis to determine student financial aid packaging options based on individual case circumstances.
Review student applications for consistency and completeness.
Verify accuracy of student and family reported information.
Certify applications.
Maintain accurate and thorough file documentation.
Provide interpretation of financial aid policies.
Assist in problem-solving related to financial aid.
Maintain currency on financial aid packages, state and federal regulations related to financial aid, and University policies and procedures.
Determine when documents were submitted to the Financial Aid Office (FAO).
Understand how documents are received and processed.
Understand information provided on FAFSA, CSS PROFILE federal income tax returns and W2s, and USC forms.
Become proficient at processing both Tier 1 and Tier 2 files.
Review Special Circumstances letters/information presented by families.
Process Tier 1 Budget, Late, Housing and Computer appeals.
Analyze the cost of attendance and budget for a student.
Differentiate between types of aid used to create a financial aid package.
Add awards to a student’s package as directed by a manager.
Identify the different loan programs on SIS.
Originate Stafford and PLUS loans.
Troubleshoot issues regarding disbursement of loan funds.
Assist with SAP or R2T4 as directed by a manager.
Participate on phone contact shifts.
Attend FAO events as needed (both on and off campus).
Use the FSA Handbook, Dear Colleague Letters, NASFAA resources, etc. to research federal regulations.
Identify student and program eligibility issues.
Assist with audits and self-assessments as needed.
Draft policies and procedures for the Knowledgebase.