Assistant Director, UIM

EAST SIDE HOUSE SETTLEMENT•New York, NY
•$45,000 - $45,000•Onsite

About The Position

East Side House’s Youth After-School Academy serves students in grades 6 through 8 from high-poverty communities in the Bronx. Its SONYC programs offer year-round educational, recreational, cultural, and workforce-readiness activities for youth, adults, and families at NYCHA community centers and school-based sites. Reporting to the Program Director, the Assistant Director supports successful program operations and implementation, helping ensure each site is inclusive, welcoming, and responsive to community needs. The role supports daily operations, staff supervision, community engagement, and age-appropriate enrichment activities that promote academic success, leadership, and social-emotional development. The position works under the Program Director’s supervision and serves as the on-site lead during program hours. It involves coordinating activities and events, supervising and coaching frontline staff, supporting participant and family engagement, maintaining records and compliance documentation, and coordinating operational needs with internal departments and community partners. The Assistant Director serves as acting lead when the Program Director is unavailable. The role is based at the Urban Institute of Mathematics in the Bronx, New York. The expected schedule is Monday through Friday, 10:00 AM to 6:00 PM, aligned with school-based programming needs. The position is non-exempt and full-time, with a stated salary of $45,000 per year. Employment is contingent on successful background checks and screenings, and the employee must complete required clearances and trainings.

Requirements

  • Associate’s degree required; equivalent of 1 or more years of experience in youth services or community programming is accepted.
  • Familiarity with Bronx communities, local stakeholders, and available resources.
  • Experience designing, planning, and implementing structured, outcome-based programming.
  • High proficiency in administrative tasks, including documentation, scheduling, and data entry.
  • Ability to manage multiple tasks, meet deadlines, and perform effectively under pressure.
  • Knowledge of the NYC public education system and best practices in positive youth development.
  • Strong written and verbal communication skills; highly organized and detail-oriented.
  • Strong organizational and time-management skills.
  • Ability to supervise staff and support team performance.
  • Ability to develop and maintain positive relationships with youth, families, staff, and community partners.
  • Strong problem-solving skills and ability to adapt in a fast-paced environment.
  • Commitment to positive youth development and community engagement.
  • Successful completion of required background checks and screenings, including Department of Health, Department of Education, and New York State Child Abuse Registry clearances.
  • Obtain NYC Department of Health fingerprint clearance and State Central Registry clearance; the job description specifies a $25 fee.
  • Complete Mandated Reporter Training (2 hours) and Health and Safety Training (5 hours).

Nice To Haves

  • Bilingual Spanish/English skills preferred.
  • Familiarity with DYCD regulations and experience using DYCD Connect or similar data systems strongly preferred.

Responsibilities

  • Support the Program Director with day-to-day oversight and coordination of program operations across youth, adult, and intergenerational components.
  • Serve as the on-site lead during program hours, ensuring safety, structure, and engagement in accordance with ESH and DYCD standards.
  • Assist with planning, scheduling, and supervising daily activities and events; monitor activity flow to ensure programming is age-appropriate, culturally responsive, and community-centered.
  • Ensure program spaces are clean, welcoming, and set up for scheduled activities; address facility needs or escalate them to the Program Director.
  • Supervise Group Leaders, Activity Specialists, and interns; provide daily coaching, feedback, and support, and serve as the primary contact for staffing needs and issues.
  • Assist with staff onboarding and orientation, model professional behavior, and support ESH culture and expectations.
  • Facilitate team huddles, debriefs, and staff check-ins in collaboration with the Program Director.
  • Lead staff scheduling and ensure appropriate coverage for all sessions and activities.
  • Foster a positive and inclusive environment for participants and families.
  • Support outreach and recruitment to maintain enrollment goals and community involvement.
  • Engage participants during program hours and support behavior management or conflict resolution as needed.
  • Assist with family engagement initiatives, community events, and advisory board or youth council coordination.
  • Ensure timely and accurate attendance records, incident reports, activity logs, and other required documentation.
  • Support internal monitoring of DYCD Connect, CACFP logs, and daily compliance checklists.
  • Communicate with families, staff, and community partners, and respond to inquiries in a timely manner.
  • Collaborate with ESH departments, including HR, Finance, IT, and Facilities, to support operational needs.
  • Help prepare calendars, flyers, and other program materials with the Program Director.
  • Serve as acting lead when the Program Director is off-site or unavailable.
  • Support quarterly beautification projects and agency-wide initiatives.
  • Participate in agency trainings, team meetings, and strategic planning efforts.
  • Perform other duties as assigned by the Program Director or Senior Director.
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