Assistant Director, Workforce Strategy & Intelligence

Liberty Mutual•${34271}-Remote), NY

3d•Hybrid

About The Position

The Workforce Strategy & Intelligence team within People, Purpose & Brand (PP&B) is seeking an experienced individual contributor to support Liberty Mutual’s Technology organization. The role partners with senior Technology and talent leaders to address complex workforce questions, shape workforce strategy, and influence talent decisions. It leads high-impact workforce analytics and strategic workforce planning initiatives from problem definition through recommendations and action, helping leaders anticipate workforce needs, understand emerging opportunities and risks, and make informed strategic decisions. The successful candidate navigates ambiguity, independently structures complex problems, connects insights across domains, and influences senior stakeholders while advancing the team’s analytical capabilities, methodologies, and workforce intelligence approach. Candidates living within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX follow a hybrid schedule and work from the office two days per week. Otherwise, the role is remote. The company describes its pay philosophy as considering factors including skills, experience, education, certifications, and location. It also highlights an inclusive workplace, comprehensive benefits, workplace flexibility, professional development opportunities, and Employee Resource Groups.

Requirements

Bachelor’s degree in Analytics, Business, Human Resources, Economics, or a related field.
At least 7 years of experience in analytics, workforce analytics, HR analytics, strategic workforce planning, or a related field.
Advanced analytical and problem-solving skills, including the ability to independently structure ambiguous problems, integrate complex data from multiple sources, identify meaningful patterns, and develop actionable strategic insights.
Experience leading complex, cross-functional analytical or strategic initiatives from problem definition through recommendation and implementation.
Ability to navigate significant ambiguity, exercise sound judgment with incomplete information, anticipate risks and dependencies, and independently determine a path forward.
Ability to connect workforce insights to business, financial, technology, and talent strategies and translate analysis into implications for senior leaders.
Exceptional communication, storytelling, and executive presence, including experience translating complex analysis into clear recommendations and influencing senior and non-technical audiences.
Strong consultation and relationship-management skills, including constructively challenging assumptions, shaping stakeholder thinking, navigating differing perspectives, and building alignment.
Advanced proficiency in SQL/Snowflake, Excel, and Power BI, including independently querying, combining, transforming, and validating complex data and maintaining ownership of data logic, definitions, and quality.
Curiosity and practical experience applying current AI and emerging technologies to improve the quality, efficiency, and scalability of analytical work.
Experience leading multiple complex workstreams and projects simultaneously, with strong organizational, prioritization, and project leadership skills.
Ability to develop others’ capabilities through thought leadership, coaching, knowledge sharing, and scalable tools, methodologies, or best practices.

Responsibilities

Structure and perform sophisticated workforce analyses using complex internal and external data, connecting workforce, business, financial, and talent signals to identify trends, risks, and opportunities.
Translate analytical findings into executive-level insights, recommendations, and compelling data stories.
Lead end-to-end strategic workforce planning engagements, including workforce hypotheses, supply and demand modeling, skills analysis, gap identification, scenario development, and actionable workforce strategies.
Shape analytical approaches and adapt methodologies to complex and evolving business needs.
Advise Technology and talent leaders by framing workforce questions, challenging and refining assumptions, evaluating trade-offs, and providing data-driven recommendations.
Advance workforce intelligence by integrating internal and external insights across workforce, skills, AI, labor market, financial, and business trends.
Identify new analytical approaches and capabilities that help leaders anticipate workforce needs and make proactive decisions.
Build trusted partnerships with senior stakeholders across Technology, HR, Finance, Skills, AI Transformation, and other enterprise priorities; connect perspectives and drive alignment.
Improve the broader team’s analytical approaches, models, tools, and frameworks; share expertise; mentor and advise peers; and contribute thought leadership on complex work.
Evaluate emerging technologies and identify opportunities to improve the quality, scalability, and impact of workforce analytics.
Independently lead complex work across multiple priorities, identifying risks, resolving ambiguity, and driving work from problem definition through delivery and stakeholder action.