Assistant Director, Transfer Recruitment Initiatives

Arizona State University•Tempe, AZ
•Onsite

About The Position

At Arizona State University, we measure ourselves not by whom we exclude, but rather by whom we include and how they succeed. In Admission Services, we are passionate about helping students find their right university fit and working together as a team to achieve our enrollment goals. If you are solution-oriented, love helping people, believe in the transformative power of higher education and enjoy working in a fast-paced environment, then you will thrive in Admission Services. This position is part of the Transfer recruitment team and assists in the management of the department, serving as a resource for the Associate Director regarding requirements and trends with an emphasis on Arizona recruitment. The role involves assisting in the design, development, and coordination of projects, resolving problems and issues affecting the department, and recommending measures to improve effectiveness and efficiency. The Assistant Director may act in place of the Associate Director in their absence, and is responsible for hiring, supervising, training, and evaluating assigned staff. This includes monitoring work, implementing corrective action, and ensuring recruitment efforts support department goals, particularly for the metropolitan Phoenix campuses. The role also involves preparing administrative reports, analyzing data, conducting and assisting with goal development, and developing/maintaining department policies and procedures. Additionally, the Assistant Director will assist with reviewing outbound communication, act as a liaison, develop/implement/evaluate programs, assist with recruitment activities, serve as a contact for colleges, develop strategies for transfer student recruitment, ensure productivity and reporting levels are maintained, participate in recruitment trips, conduct training for admissions representatives, and lead in maintaining/enhancing relationships with colleges and departments.

Requirements

  • Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
  • Experience with student recruitment and admission practices.
  • Experience in strategic planning and decision-making principles and procedures.
  • Experience in organizational management and prioritizing for effective and efficient use of time and resources.
  • Experience in organizing work of others and self.
  • Experience in developing and maintaining effective working relationships.
  • Experience in program design and development.
  • Experience in supervising staff and/or students.
  • Evidence of effective communication skills.
  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; frequently required to stand for varying lengths of time and walk moderate distances to perform work.
  • Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
  • Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts.
  • Ability to communicate clearly and effectively in order to perform the essential functions of the position.
  • Frequent travel, involving operation of a motor vehicle; Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals; this position receives regular review of objectives.
  • Frequent evenings and weekends are expected.
  • Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.
  • ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
  • ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
  • This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Responsibilities

  • Assists in the management of the department and serves as a resource for the Associate Director regarding requirements and trends with an emphasis on Arizona recruitment.
  • Assists in the design, development and coordination of projects.
  • Resolves problems and issues affecting the department and recommends measures to improve the effectiveness and efficiency of the department.
  • May act in place of the Associate Director in that person's absence.
  • Hires, supervises, trains, and evaluates assigned staff.
  • Monitors work in progress and upon completion.
  • Implements corrective action as required.
  • Ensures recruitment efforts are in direct support of department goals with an emphasis on the metropolitan Phoenix campuses.
  • Prepares or coordinates preparation of administrative reports; analyzes and interprets statistics, financial data, and management planning data for predicting resource needs and developing long range plans.
  • Conducts and assists with the development of long- and short-range goals.
  • Develops objectives, and activities based on department goals.
  • Develops, maintains, and implements department policies and procedures.
  • Assist with review of outbound communication and support efforts to ensure departmental and administration needs are met.
  • Acts as liaison with the community, students, faculty, and staff.
  • Develops, implements, and evaluates department programs.
  • Assists with other recruitment activities across campuses as needed.
  • Serves as contact for select in-state and out-of-state colleges including travel or onsite recruitment development and follow up communication for events, activities and recruitment initiatives.
  • Develop strategies to recruit, maintain, and enroll transfer students particularly through the use of CRM support mechanisms
  • Ensure appropriate levels of productivity are maintained
  • Ensure appropriate levels of reporting and analysis are maintained
  • Participate in in-state, out-of-state,and international recruitment trips.
  • Conduct training for admissions representatives within CRM deployment strategy and relationship development practices, specifically focusing on transfer students.
  • Lead in maintaining and enhancing relationships with colleges, departments and schools both internal and external to the university.
  • Other duties as assigned.

Benefits

  • reduced tuition for employees, their spouses and dependents
  • competitive rates for health and life benefits
  • a wellness program
  • disability and leave program
  • paid holidays
  • retirement programs
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