Assistant Director, Teaching and Learning

University of Chicago•Chicago, IL

1d•Onsite

About The Position

The University of Chicago Professional is seeking an Assistant Director of Teaching and Learning to join its Program Strategy and Innovation team. This role will oversee course production and delivery operations on the learning management system (LMS), Canvas, execute new programs, and customize existing ones for different formats. The Assistant Director will collaborate with learning designers, instructors, and partners to design engaging in-person and hybrid courses guided by adult learning principles. This position requires a passion for learning design for professional, adult audiences and the ability to think creatively about course delivery across various modalities, audiences, and formats, bringing an energetic, solution-focused mindset to the team.

Requirements

Minimum requirements include a college or university degree in a related field.
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
High levels of proficiency with learning technology tools such as Canvas.
Solid digital communications skills.
Proficiency in Microsoft 365.
Skilled in conducting quality assurance testing.
Understanding of reporting and analytics for eLearning activities.

Nice To Haves

Master's degree.
Post-graduate education in learning design or instructional services.
Background in creating learning materials and/or teaching in higher education institutions.
At least three years of related work experience in learning design and delivery.
At least three years of related work experience in a relevant setting for a company, university, or a complex organization.
Highly skilled project manager comfortable with multitasking and multiple deadlines.
Pursue program excellence and optimization.
Excellent organizational skills and a keen attention to detail.
Maintain an optimistic outlook and creatively marshal resources to achieve results amidst challenging circumstances.
Strong interpersonal skills and emotional intelligence.
Work both independently and collaboratively, with flexibility and adaptability.
Creative, solutions-focused person who demonstrates initiative by suggesting different approaches, ideas, and options.
Balance multiple competing priorities without disruption of efficiency.
Comfortable with ambiguity and working in situations when all the answers aren’t clear.
Strong problem-solving and troubleshooting skills.
Interpret data and generate actionable insights.
Organized, detail-oriented, and responsive to learner and team needs.
Strong communication skills.

Responsibilities

Designs and develops engaging online, hybrid, and in-person learning experiences grounded in adult learning theory, instructional design best practices, and accessibility standards.
Partners with faculty, instructors, and subject matter experts to design innovative learning activities, assessments, and instructional materials that support defined learning outcomes for online, hybrid, and in-person learning experiences.
Consults with instructors and program teams to implement course revisions and continuous improvements based on learner feedback and program goals.
Designs, administers, and analyzes course evaluations and learner surveys to assess learner satisfaction and provides recommendations that enhance course design, delivery, and learner outcomes.
Ensures course materials meet accessibility standards, such as WCAG, institutional guidelines, and quality assurance expectations.
Coordinates the planning, publishing, maintenance, and lifecycle of certificate programs and courses in Canvas and resolve delivery issues prior to course releases.
Conducts quality assurance (QA) reviews in Canvas to ensure course content is accurate, functional, accessible, and aligned with established quality standards.
Develops, documents, and maintains standards, policies, procedures, templates, and quality control checklists that support consistent, high-quality course delivery.
Identifies opportunities to streamline workflows, improve production processes, and increase operational efficiency across course development and delivery.
Collaborates with cross-functional teams to align LMS functionality with evolving instructional, operational, and learner experience needs.
Evaluates new Canvas features, integrations, and educational technologies, recommending enhancements that improve instructional quality, learner engagement, and operational effectiveness.
Maintains accurate documentation and tracking systems to support course production, revisions, and ongoing program maintenance.
Monitors and analyzes trends, identifies opportunities, and explores innovative approaches to teaching and learning problems.
Works with other units across campus to aggregate services in an academic context.
Identifies existing content and converts it into an e-learning environment, then creates user support materials.
Performs other related work as needed.