Assistant Director Student Financial Aid & Programming

The University of Toledo•Toledo, OH
•$60,500 - $63,000•Onsite

About The Position

The Assistant Director Student Financial Aid & Programming contributes to the University’s mission and vision by monitoring and ensuring institutional compliance with federal, state, local, and institutional regulations, guidelines, and policies related to student financial aid administration. The position provides information and service about the full spectrum of student financial aid resources to graduate and professional students, their families, University academic and business offices, and outside agencies. Responsibilities include oversight of the Satisfactory Academic Progress (SAP) process, aid administration and counseling, financial literacy, presentations, and website and forms maintenance. The position serves on university committees and collaborates with colleges, departments, and external constituents to provide financial education. It requires leadership, professionalism, and communication skills to manage SAP and graduate and professional aid processing, counsel students, and resolve complex aid processing and eligibility issues while serving students, faculty, and staff.

Requirements

  • Bachelor’s degree required.
  • Two or more years of experience in financial aid or a related field required.
  • Experience with medical, law school, graduate, and professional-level students required.
  • Extensive knowledge and understanding of federal, state, and institutional regulations, policies, and guidance regarding student aid eligibility and processing.
  • Some leadership experience supervising employees required.
  • Experience managing a program or function required.
  • Exceptional interpersonal skills.
  • Outstanding written and verbal communication skills.
  • Independent judgment and initiative.
  • Proven experience in reporting and data analysis.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Experience simultaneously managing multiple projects and bringing them to successful completion.

Nice To Haves

  • Master’s degree preferred.
  • Five years of experience with medical, law school, graduate, and professional-level students preferred.
  • Advanced computer knowledge preferred.
  • Accounting experience preferred.
  • Two years of prior leadership experience supervising employees preferred.

Responsibilities

  • Monitor and ensure institutional compliance with federal, state, local, and institutional regulations, guidelines, and policies related to student financial aid administration.
  • Provide student financial aid information and service to graduate and professional students, their families, University academic and business offices, and outside agencies.
  • Oversee the Satisfactory Academic Progress (SAP) process and graduate and professional aid processing.
  • Administer and counsel on financial aid, including resolving complex processing and eligibility issues.
  • Support financial literacy and deliver presentations.
  • Maintain financial aid websites and forms.
  • Serve on university committees and collaborate with colleges, departments, and external constituents to provide financial education.
  • Manage multiple projects and contribute to policy and operational improvements.
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