Assistant Director, Start Abroad Programs

University of Miami • Coral Gables, FL

6d • Onsite

About The Position

The Assistant Director, Start Abroad for UM Study Abroad oversees administration, recruitment, and student support functions for UM’s Start Abroad programs for first-year spring-admitted students. The position serves as a primary advisor for participants and families, manages program operations and communications, supports strategic enrollment initiatives, and collaborates with campus and international partners to ensure a successful student experience abroad.

Requirements

• Bachelor’s Degree in relevant field required.
• Three (3) years related work experience in study abroad field or international education, including progressive experience in management and leadership.
• A combination of relevant education and experience may be considered
• Strong written, oral, and interpersonal communication skills
• Very high level of organization, attention to detail, and accuracy
• Knowledge of study abroad principles and practices
• Knowledge of functionality of study abroad office
• Knowledge of international education

Nice To Haves

• Master’s Degree Preferred
• Excellent computer skills, including in-depth knowledge of spreadsheets, word processing, databases and presentation software packages
• Experience with Via TRM Software, MailChimp, Qualtrics
• Prior experience studying, living, or working abroad
• Foreign language skills
• Familiarity with regional and national education abroad networks and resources
• A relevant combination of education and experience may be considered.

Responsibilities

• Coordinates the logistics, administration, and effective execution of Start Abroad first-year study abroad programs.
• Assists with recruitment, outreach, and marketing efforts for Start Abroad programs, including print materials, websites, social media, and multimedia content.
• Serves as a primary point of contact for incoming students and their parents/families throughout the start abroad application and participation process.
• Advises students regarding start abroad program selection, admissions, academic planning, and student development matters.
• Reviews and evaluates applications, participates in candidate selection, and interviews/screens applicants.
• Collects, tracks, and processes student applications, forms, registrations, payments, and related program documentation.
• Maintains student records and tracking systems; compiles, analyzes, and reports program data, assessments, surveys, and evaluation results to support program improvement and strategic planning.
• Serves as a liaison between students, University departments, overseas institutions, and external partners to support student success and program operations.
• Coordinates orientations, workshops, information sessions, fairs, receptions, and other student programming, including related logistics, communications, materials, speakers, venues, travel arrangements, and technology needs.
• Supports the development and implementation of program initiatives, courses, activities, and resources for Start Abroad and other study abroad programs.
• Develops and maintains collaborative relationships with campus partners, international institutions, vendors, alumni, and external organizations to support program goals and student engagement.
• Maintains course and curriculum information for Start Abroad and Study Abroad Programs (SAP) courses.
• Assists with budget-related administrative processes, including travel advances, payments, and reconciliation of program revenues and expenses.
• Identifies opportunities to improve operational efficiency, enhance student services, and support program growth.
• Supports student health, safety, and risk management processes by monitoring compliance requirements, coordinating emergency response procedures, maintaining accurate participant documentation, and collaborating with campus and international partners to promote student well-being abroad.
• Performs other duties as assigned.

Benefits

• The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida.
• With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
• We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully.
• United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level