Assistant Director of Programs

One Hope United • Bartow, FL

1h • Onsite

About The Position

Under assigned supervisor, the Assistant Director of Programs is responsible for Case Management Services, for the coordination of day-to-day operations and financial management of programs in a specific geographic area; and may manage support staff and supervise case managers.

Requirements

• MA/MS degree in Social Work, Criminology, Psychology, Sociology, Counseling, Special Education, Education, Human Development, Child Development, Family Development, Marriage & Family Therapy, or Nursing from an accredited college or university required
• 4 years in Human Services with 3 years of direct experience with children and families required
• 2 years' experience of successful administration and supervision required
• State of Florida; Child Welfare Certification required
• Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
• Ability to assess, interpret, and deliver care-related information concerning the life-span development of children and families
• Excellent written and oral communication, with ability to document in a clear, concise manner
• Highly organized, yet flexible and can handle multiple projects and or priorities well with the ability to manage tight deadlines
• Intermediate data entry skills
• Positive attitude concerning all aspects of working in a challenging environment (including significant patience and respect for children and families who can become quite angry and demanding), sensitivity to cultural needs, and ability to serve as a positive member of a working team.
• Resourcefulness in researching issues, analyzing information skillfully, solving problems, and developing solutions with minimal supervision in a timely manner.
• Strong personal and management skills with the ability to coach and develop team members
• Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
• Ability to exercise discretion and ensure confidentiality
• Ability to coach, manage, and develop team members

Responsibilities

• As directed by the supervisor, participates on community/regional committees, workgroups, collaborative teams and organizations as required and/or appropriate within the region
• In conjunction with the supervisor, reviews and monitors program expenditures ensuring that day-to-day costs are reasonable, necessary and within program budget parameters
• Provides day-to-day support and technical assistance to case management supervisors to help improve quality of services and meet performance targets and measures
• Provides the Lead Agency case management oversight in the absence of their direct Supervisor
• Provides direct supervision to case management supervisors
• Provides oversight to case management supervisors to ensure accurate, timely submittal of court documents; court appearance relating to specific cases
• Requires a moderate range of internal and external relationships; a high level of autonomy; sound decision-making skills
• Requires a working knowledge of interagency agreements/contracts and other program related materials within the Lead Agency area of responsibility
• Requires significant interaction with community and professional leaders in the establishment and maintenance of relationships and networks within the service areas
• Responsible for special projects as assigned
• Stays informed of special trends within professional areas of expertise, participating in professional organizations as appropriate
• Performs other related duties as assigned

Benefits

• Competitive pay and benefits
• Tuition assistance up to $2,500 per year
• Generous vacation and PTO plans
• Health, dental, vision, retirement plan, health savings plan, agency paid life and LTD, supplemental life insurance
• Career ladders, professional development, and promotion opportunities
• Leadership opportunities on site-based Center Management Teams

What This Job Offers

• Job Type: Full-time
• Career Level: Manager