Assistant Director, Residential Life

University of New Hampshire

19h•$47,920 - $85,410

About The Position

Serve as a vital member of the Housing and Residential Life Leadership team made up of four Assistant Directors and one Director. The team leads a mission and values driven organization serving an on-campus student population of approximately 5,000 students. The position includes developmental supervision of 4-6 full-time professional Residence Hall Directors. The Assistant Director is responsible for:, welcoming and inclusive community development, an educational curriculum supporting student academic success and retention, leadership development, student safety, and crisis management, and the well-being of students, Resident Assistants, and professional staff. In addition, assuming leadership for several department-wide responsibilities and decision-making for several budgets and key areas in the department.

Requirements

2 years full-time work experience in Housing or Residential Life.
Master’s degree in higher education, Student Affairs or a related field
3 years of supervisory experience in college residence halls
Demonstrated knowledge of student development and organizational development theory.
Highly effective interpersonal communication skills in 1:1 and group settings, and as a presenter/trainer
Demonstrated commitment to diversity, equity, inclusion and belonging and ability to effectively communicate and connect with individuals with lived experiences different than their own.
Experience with Residential Curriculums and Assessment
Strong organizational, administrative, planning, analytic, problem solving and crisis management skills.
Excellent judgment and ability to handle challenging conversations with students, staff, collaborators, and student family members.
Ability to use basic computer software, including Microsoft office.

Nice To Haves

4-5 years working in college residence halls
Demonstrated experience effectively training professional and student staff in multiple topic areas
Experience working with student conduct processes and procedures.
Experience with student information systems (StarRez, Maxient, etc.)
Experience running searches for professional and student staff.
Experience facilitating restorative and challenging dialogues.

Responsibilities

Provide direct and ongoing weekly supervision, individualized ongoing professional development guidance and feedback, and performance review for 4-6 professional staff.
Review, analyze, and respond to information in relation to curriculum grids, student survey quantitative and qualitative data, student related reports, and duty reports.
Supervise 22 professional staff in specific job areas overseen by the Assistant Director.
Indirectly supervise up to 40 Resident Assistants.
Provide oversight, training, and direction for weekly group meetings with supervisees to discuss the residential life curriculum implementation strategies and ideas.
Oversee several department committees and develop expertise in the topic of overseen committees.
Develop data driven and best practice expertise in functional areas.
Solicit and be responsive to feedback to help foster a participative and productive work environment.
Develop goals, objectives, and assessment plans for assigned areas of responsibility.
Recommend department policy and procedural changes.
Ensure all necessary reports and action steps have been taken in accordance with university policy and protocol.
Inspire all staff to embrace the department’s mission, vision, and values.
Work with central staff to assess, implement and continually evaluate our mission, vision and values.
Work with leadership team to assess, implement, and analyze our learning outcomes
Review and analyze information in relation to curriculum grids, survey data, conduct data, qualitative data, and student related reports.
Demonstrate commitment to professional development and engagement in activities on campus that connect students, staff, and faculty.
Develop and facilitate ongoing training for RHDs and RAs on a variety of topics.
Successfully collaborate with many campus partners to benefit the overall campus climate and student experience.
Cultivate and maintain positive and effective working relationships with multiple departments and organizations including professional and student organizations.
Participate as a member of divisional teams and committees and/or assume leadership of such teams as appropriate.
Be a reliable, positive representative of the department focusing on strengthening our services to students and staff.
Serve in on-call capacity for entire campus on weekly rotations.
As the on-call AD, consult with Residence Hall Directors on many issues: sexual misconduct, bias incidents, serious mental health and student behavior situations, and responding to parent concerns.
Demonstrate excellent judgment in responding to emergency situations.
Consult with other campus collaborators when necessary: Office of Community Standards, Civil Rights and Equity Office, UNH Police, Sexual Harassment and Rape Prevention Program (SHARPP), Dean of Students and BIT case manager.
Assist Director in the development of department budget which exceeds 2 million dollars.
Assume direct responsibility for managing certain aspects within the department budget.