About The Position

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility. Department Housing and Residential Engagement at Cal State Fullerton provides a safe, inclusive living environment for students that supports learning, personal growth, and community, empowering Titans to succeed both inside and outside the classroom. You will have the opportunity to develop leadership skills, attend educational, cultural, and social programs, and interact more closely with faculty and university staff members. Cal State Fullerton currently provides residence hall and apartment style living for approximately 2,000 students that is safe, clean, and very convenient. We seek an exceptional individual to join our Housing-Administration team as the Assistant Director, Residential Engagement for Themed Living Communities and Campus Partnerships (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Requirements

  • Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution.
  • Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems.
  • Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge.
  • General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned.
  • General knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management.
  • General knowledge of advanced statistical and research methods.
  • Ability to carry out very complex assignments without detailed instructions.
  • Ability to advise students individually or in groups on varied and complex matters.
  • Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
  • Ability to reason logically and analyze and solve organizational and operating problems of one or several program areas.
  • Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations.
  • Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.
  • Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served.
  • Ability to establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.
  • A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
  • Must have a reliable source of transportation.

Nice To Haves

  • A master's degree from an accredited college or university in counseling, clinical psychology, social work, or a job-related field may be substituted for one year of professional experience.
  • A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.
  • Master's degree in Higher Education, Student Affairs, College Counseling, Counseling, Social Work, Educational Leadership, Student Development, or a closely related field.
  • Three (3) or more years of professional experience in residential education, residential engagement, or housing and residence life.
  • Previous live-in professional experience within university housing.
  • Experience developing and assessing residential curriculum, Theme Living Communities, or living-learning community initiatives.
  • Experience supervising graduate assistants, professional staff, and/or student leaders.
  • Experience developing campus-wide partnerships and collaborative educational initiatives.
  • Experience with student learning assessment, program evaluation, and strategic planning.

Responsibilities

  • Responsible for the strategic leadership, development, implementation, and assessment of Housing and Residential Engagement's Theme Living Community (TLC) program and campus partnership initiatives.
  • Provides leadership for the department's residential curriculum and engagement efforts through intentional collaboration with campus departments and community partners.
  • Develops and implements educational experiences that support student belonging, academic success, leadership development, identity exploration, well-being, and community engagement.
  • Serves as the primary liaison between Housing and Residential Engagement and campus partners supporting Theme Living Communities and residential educational initiatives.
  • Oversees the planning, implementation, and assessment of signature residential programs and collaborative initiatives that advance departmental learning outcomes and student success goals.
  • Provides direct supervision to graduate assistants and student leaders as assigned.
  • Participates in departmental leadership and strategic planning efforts.
  • Serves in the departmental on-call rotation, providing crisis intervention and emergency response as needed.
  • Works independently, exercises sound judgment, demonstrates initiative, and contributes broadly to the mission, vision, and values of Housing and Residential Engagement and the Division of Student Affairs.
  • Other duties as assigned.

Benefits

  • An array of health plans that include prescription drug coverage
  • Dental and Vision coverage
  • Income protection benefits including life insurance and disability
  • Retirement plan through CalPERS
  • Tuition waiver for employees and dependents if eligible
  • FlexCash (in lieu of health and dental)
  • Employee Assistance Programs
  • 15 paid holidays
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