Assistant Director, Operations V-VI

Simon Property Group • Livermore, CA

8d • Onsite

About The Position

The Assistant Director, Operations supports the operation and maintenance of the property, including capital planning, budgeting, safety, maintenance, construction, procurement, tenant coordination, and staff development. The role assists the Operations Director with property operating expenses and works with operations staff, contractors, tenants, security, local officials, and portfolio leadership to maintain safe and reliable facilities and deliver projects in line with approved plans and budgets.

The position conducts property inspections, oversees preventive and predictive maintenance and contracted services, supports emergency preparedness, and contributes to long-range capital plans through condition assessments. It also supports tenants under construction, helps coordinate tenant openings, addresses facility-operation concerns, manages purchasing and asset inventory, and participates in a Manager-on-Duty rotation.

Requirements

• Bachelor’s degree in a related field.
• At least three years of experience in facility or maintenance operations.
• Ability to read and understand blueprints, CAD drawings, and other schematics.
• Effective oral and written communication skills.
• Proficiency with computers and programs such as Microsoft Office and other programs applicable to the property.
• Ability to be flexible, prioritize and manage multiple projects, and solve problems in a timely manner.
• Valid driver’s license.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Assist with developing a five-year capital plan to maintain and enhance property assets and execute projected capital plans.
• Ensure property safety systems are up to code, maintained, and inspected.
• Conduct daily property walk-throughs, identify operational issues, and respond rapidly to issues found during inspections.
• Assist with procurement and application of goods and services within annual CAM and capital expenditure budgets.
• Partner with the Operations Director to manage property operating expenses within or below budget and address negative financial variances.
• Support the work process for capital projects and ongoing services, including scopes of work, requests for proposals, bid evaluation, service agreements, contractor oversight, inspections, and project close-out documentation.
• Monitor contracted cleaning services.
• Manage preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operations.
• Read and interpret engineering drawings and schematic diagrams.
• Work with the Operations Director and maintenance staff to ensure preventive maintenance and related records and logs are properly maintained.
• Maintain a safe environment and identify and eliminate hazards affecting mall staff, tenants, and customers; administer and provide training for applicable regulated safety programs.
• Work with security and local officials to plan and oversee a fire safety program.
• Support emergency and disaster response preparation.
• Perform condition assessments, personally or with consultants, to support long-range capital plans and budgets.
• Oversee contractors performing capital work.
• Interact with the Portfolio Director of Operations and Energy Services.
• Support tenants under construction and ensure construction matches approved plans and complies with mall criteria.
• May assist tenants in addressing government and permitting obstacles and build relationships with government officials.
• Coordinate with tenant coordination to ensure tenants open by or before the budgeted RCD.
• Develop staff by enhancing roles and broadening experiences; recognize good performance and counsel poor performance effectively.
• Complete performance reviews with thorough and objective feedback.
• Resolve tenant lease and non-lease concerns related to facility operations.
• Establish relationships and interact with civic leaders, including code officials and fire-safety officials.
• Maintain tenant relationships through frequent interaction, follow-through, and participation in formal tenant meetings about facility operations initiatives.
• Fulfill the Manager-on-Duty rotation and manage day-to-day activities, including emergency situations as necessary.
• Manage the operations purchasing program and asset inventory.
• Ensure service agreements are current and comply with the Simon Field Purchasing Policy.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level