Assistant Director of Weatherization Field Operations

WAYNE-METROPOLITAN COMMUNITY ACTION AGENCY•Highland Park, MI

6d•$74,000 - $84,000•Onsite

About The Position

The Assistant Director of Weatherization Field Operations is responsible for leading and managing all Weatherization production operations to ensure the successful delivery of high-quality, compliant, and cost-effective energy efficiency services. This position oversees production staff, contractors, quality assurance activities, multifamily weatherization projects, and field operations while ensuring production goals, expenditure targets, and contractual obligations are achieved. The Assistant Director provides strategic leadership and operational oversight for Energy Auditors, Quality Control Inspectors, Field Quality Assurance staff, Multifamily Production staff, and internal and external contractors, including general contractors, HVAC contractors, insulation contractors, and Asbestos Containing Material (ACM) contractors. The position is responsible for maintaining production pipelines, ensuring compliance with federal and state regulations, monitoring contractor performance, and driving continuous process improvement. The Assistant Director serves as the primary operational leader for Weatherization production activities and works closely with the Weatherization Director, Compliance Team, Finance Department, and external partners to ensure program success.

Requirements

Bachelor's Degree in Construction Management, Energy Management, Business Administration, Public Administration, Engineering, Community Development, or a related field; equivalent experience may be considered.
Five (5) years of progressively responsible experience in Weatherization, housing rehabilitation, construction management, energy efficiency, or related programs.
Three (3) years of supervisory or management experience.
Experience managing contractors, production operations, and construction-related projects.
Experience administering federally funded programs and meeting production goals.
Experience with the Weatherization Assistance Program (WAP), LIHEAP, BIL, and multifamily weatherization programs.
Quality Control Inspector (QCI), Building Analyst Professional (BA-P), or other industry certifications.
Knowledge of Standard Work Specifications (SWS), Michigan Field Guide requirements, and DOE regulations.
Experience managing large-scale production pipelines and contractor networks.
Familiarity with EmpowOR, WaWeb, NEAT, SharePoint, and Microsoft Office applications.
Advanced knowledge of residential weatherization, building science, and energy efficiency programs.
Strong understanding of production management and contractor oversight.
Knowledge of construction project management and quality assurance practices.
Ability to manage multiple funding sources, projects, and deadlines.
Strong leadership and team development skills.
Excellent analytical, organizational, and problem-solving abilities.
Ability to interpret technical specifications, regulations, and grant requirements.
Strong verbal and written communication skills.
Ability to build and maintain effective relationships with staff, contractors, and stakeholders.
Ability to travel to various sites.
A clean driving record is required to meet agency requirements for operating an agency vehicle to complete work-related tasks.
Valid driver’s license and reliable transportation.

Responsibilities

Direct and oversee all Weatherization production activities from audit through final inspection and project completion.
Develop and implement production strategies to achieve annual, quarterly, and monthly unit completion goals.
Monitor production pipelines and ensure efficient movement of projects through assessment, audit, contracting, installation, inspection, and closeout.
Identify and address operational barriers that impact production performance.
Establish and monitor production metrics, contractor performance standards, and staff productivity goals.
Ensure timely completion of weatherization services while maintaining quality and compliance standards.
Directly supervise Energy Auditors, Quality Control Inspectors, Multifamily Production staff, and Field Quality Assurance personnel.
Establish performance expectations and accountability measures for production teams.
Conduct performance evaluations, coaching, training, and professional development activities.
Promote collaboration between production, compliance, readiness, finance, and administrative teams.
Lead regular production meetings to review goals, performance metrics, and project status.
Oversee all internal and external weatherization contractors.
Manage relationships with general contractors, HVAC contractors, insulation contractors, ACM contractors, and specialty trade contractors.
Monitor contractor production, quality, compliance, and timeliness.
Review contractor capacity and workload distribution to maximize production output.
Coordinate contractor procurement activities in collaboration with procurement and compliance staff.
Resolve contractor performance issues and implement corrective action plans when necessary.
Ensure contractor compliance with contractual obligations, licensing requirements, insurance requirements, and program standards.
Oversee multifamily weatherization project development and implementation.
Coordinate project planning, scheduling, inspections, and contractor activities.
Ensure compliance with multifamily weatherization regulations and funding requirements.
Monitor project budgets, schedules, and deliverables.
Collaborate with property owners, management companies, contractors, and regulatory agencies to ensure successful project completion.
Oversee Weatherization Quality Assurance Inspectors and Field Quality Assurance Specialists.
Ensure compliance with DOE Weatherization Assistance Program requirements, Standard Work Specifications (SWS), Michigan Field Guide requirements, and applicable CSPMs.
Monitor inspection findings, corrective actions, and quality assurance outcomes.
Ensure technical consistency in audits, work scopes, change orders, and inspections.
Support continuous quality improvement initiatives and contractor performance management.
Monitor production expenditures and unit costs.
Ensure efficient utilization of DOE, LIHEAP, BIL, Deferral, and other funding sources.
Collaborate with Finance and Compliance teams to monitor spending rates and budget performance.
Develop production forecasts and expenditure projections.
Monitor contractor billing and project cost effectiveness.
Ensure all production activities comply with federal, state, local, and agency policies & requirements.
Support monitoring reviews, audits, and corrective action implementation.
Collaborate with Compliance and Quality Assurance teams to address findings and operational risks.
Ensure proper documentation and record retention requirements are maintained.
Promote a culture of safety, compliance, accountability, and operational excellence.
Assist the Weatherization Director in developing production strategies and operational goals.
Evaluate workflows and implement process improvements to increase production efficiency.
Analyze performance trends and recommend operational enhancements.
Identify opportunities to improve contractor utilization, staff productivity, and customer outcomes.
Support and identify opportunities for expansion of weatherization and energy efficiency services.