Assistant Director of Social Services (AC) (6360)

THE SALVATION ARMY•Greenville, SC

11d•Onsite

About The Position

This position assists in planning, directing, coordinating, and monitoring the day-to-day operations of a Social Service Program and facility such as Transitional Living, Homeless Services, Child Care Services, Emergency Services, Crisis Intervention Services. Serves as lead worker to program staff; instructs and trains staff in the proper methods and procedures in performing work to ensure work is in compliance with established policies and procedures as well as local, state, and federal regulations. Serves as liaison to other community agencies and assists in making/receiving client referrals. Relieves the Director of Social Services of administrative detail and assumes additional responsibilities in the absence of the Director of Social Services.

Requirements

Bachelor’s Degree from an accredited college or university in Social Work or related field
Three years of progressively responsible supervisory and program management experience
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to perform mathematical computations.

Nice To Haves

Master’s Degree in social work preferred
five years preferred (of progressively responsible supervisory and program management experience)
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

Assists in planning, coordinating, instructing, supervising, monitoring, and evaluating the day-to-day activities of the program including housing, facility maintenance, meal preparation, life skill classes, transportation, financial assistance, food/clothing assistance, employment assistance educational and vocational assistance; ensures that operations run smoothly and in compliance with established procedures.
Supervises assigned staff; instructs and trains employees in the proper methods and procedures for conducting work; monitors work in process and upon completion for compliance with established program policies and procedures.
Maintain and provide leadership to HMIS system management which includes managing all HMIS databases and provides training to support staff.
Supervise proper record keeping of statistics and reports in relation to job scope and within structures reporting schedules to ensure accuracy and stability.
Ensure proper record keeping of all program client files within guidelines of Salvation Army standards as well as mandates of funders.
Coordinates and monitors the maintenance of program facilities; ensures that all buildings are property cleaned, maintained, and secured; coordinates needed repairs in a timely manner.
Plans, coordinates, and/or facilities life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
Interviews prospective clients for admission to the program; determents applicants’ eligibility to receive services; explains program rules and procedures.
Counsel clients and develop an action plan designed to lead clients to self-sufficiency and independent living; maintain case management records on each family; monitors residents’ progress in weekly meetings and classes.
Reads, reviews, and investigates incident reports and evaluates those situations for disposition (including disciplinary action).
Serves as liaison to other community agencies; receives, reviews and processes discharge information on clients coming from local and mental health facilities; coordinates with adult and child protective services regarding abuse and neglected clients; communicates with Parole/Probation Officers and mental health case workers regarding clients enrolled in the program/facility.
Reviews and approves of requests for transportation, clothing, and prescription vouchers.
Prepares statistical and other routine reports on a regular basis.
Develops, implements, and enforces program policies and procedures; prepares and updates procedure manual.
Builds and maintains effective working relationships with community agencies in order to maintain awareness of resources and make appropriate referrals.